上海华泛信息服务有限公司

Position Requirements:

-Must demonstrate an interest in pursuing a management career within the call center industry
-Fresh undergraduate/postgraduate in the fields of Business-related majors (Business Management, Finance and Accounting, Human Resources, Law, Logistics, etc.)
-Speaks and writes English proficiently (CET-6 or above)
-Good interpersonal skills, communication and team-working
-Good knowledge of computer systems and applications (e.g. MS office)
-Experience as leaders of student unions/clubs and other voluntary organizations preferred
-Past internship experience is an advantage
-Selected applicants will be scheduled to take an assessment by Human Resources and managers from operation/functional units. During these assessments applicants will have an opportunity to share and demonstrate ideas, opinions and skills to managers and leaders of 800TS


Program Overview:

The Management Trainee Program(MTP) offers talented people the opportunity to lead a representative and diversified project into the future.
MTP provide a structured training program to build a foundation through business knowledge, diverse learning experiences, and interactions with different function units. The program duration ranges from 12-18months, graduate of the program will be qualified for managerial positions at the intermediate level of 800TS.
The foundation framework consists of:
--Call center operation process orientation
--Rotational job assignments in different function units( HR, Training, Operation)
--Projects and reports to showcase learning and experiences acquired
To enhance learning and experience, a manager will be assigned as your mentor throughout the program, in addition to the on-the-job supervisor for each rotation. Your supervisor will coach you along the process, on topics such as work objectives, procedures and practices.
Upon the completion of the program, you are to be moved to the next step in a permanent role based on skills you developed during the program, overall performance and the requirements from 800TS dynamic business growth.

About 800TS

800 TeleServices is a leading provider of outsourcing customer contact services and Customer Relationship Management (CRM) solutions to multinationals and industrial leaders. We were the first outsourcing company who provided round-the-clock teleservices in Hong Kong and the first company who supported services in the Greater China region. Our experiences in the contact center operations including regional customer service hotline, both inbound and outbound sales transactions, escalation and timely response to customer enquiry. Our contact center currently support seven languages including Cantonese, Mandarin, Minanese, English, Japanese, German and French. Through providing first class contact center solutions, we have accomplished over 400 projects over a broad spectrum of industries.

800 TeleServices是一家以人为本，充满活力，工作环境活泼并采用透明化的方式来管理的一家外资企业。我们为员工在全方位的培训方面投放持续不断的资源，包括在职培训和专业机构的外训。除了良好的福利，对于工作表现出色的员工，我们还提供无限的职业发展机会！我们愿与员工共创未来。

800 TeleServices成立于1997年，是一家国内领先的外包服务提供商。随着外包服务行业的迅猛发展，无限的商机为行业内的精英提供了许多展现自我的机会。公司在上海，香港和台北共拥有三个运营中心。目前在上海我们拥有1,200位专业服务人员，为世界500强企业提供优质的拔入客服和拔出营销服务。自公司成立以来，我们卓越的业绩赢得国内及亚太地区多项大奖。其中包括最近五年连续获得“中国最佳呼叫中心”大奖。

如果你准备用心为客户提供热情周到的服务；
如果你充满活力，积极进取，以结果为导向；
如果你愿意接受挑战并想成为职场精英；
800 TeleServices就是你实现成功职业梦想的地方！

请现在就加入800 TeleServices 的大家庭吧！
立即成为呼叫中心行业内，最优秀团队中的核心成员吧！