微软（中国）有限公司北京总部

Hired through FESCO under seconding arrangement/以劳务派遣方式通过外服聘用

At Microsoft, we have a true passion for technology. We enjoy taking on big challenges, and we pride ourselves on seeing them through. That's why working for Microsoft's Sales, Marketing and Services Group (SMSG) means being part of a world renowned corporation, on a winning team, sharing a common goal with some of the most talented people in the world.

Purpose:
The Microsoft Technology Center (MTC) in Beijing offers world-class customer facilities, Microsoft business & technology experts, state-of-the-art hardware and software solutions from key Microsoft partners, and a proven process all designed to enable our customers to make critical technology solution decisions quickly, effectively and with low risk.
The MTC seeks a personable, energetic, customer service representative to provide hospitality and operational support for MTC customer/partner engagements and administrative support for the Specialist Team Unit (STU). As a candidate for this position, you must be passionate about information technology and customer satisfaction, both. You must be willing to learn, always in pursuit of excellence, and operate with high integrity.

Responsibilities:
1.Responsible for the successful facilitation of MTC engagements:
a.Prepare visitor name badges and holders in advance for Strategy briefing and Excusive briefings. Manage temperate badges for the Proof-of-concept attendees.
b.Prepare customized folders and other engagement materials for each engagement.
c.Greet guests and escort them to meeting rooms.
d.Distribute evaluation form during the event and collect the form to do feedback analysis.
e.Monitor overall event logistic readiness, including tea services, cleaning. etc.
f.Ensure all facilities in MTC are under good condition and can welcome visitors immediately.
2.Responsible for scheduling and properly reporting on STU/MTC engagements
a.Follow up with event requester to collect necessary information
b.Schedule opportunity evaluation calls with appropriate STU team members
c.Ensure the information quality and completeness
3.Provide Administrative Support for STU team
a.Finance
i.PO process;
ii.Expense reimbursement and event budget control
iii.Hiring; New employee setup; Payment process for intern;
iv.Maintain and update HeadTrax, Organization Chart and Auto Group periodically
b.Management Admin Assistance
i.PO process;
ii.Expense reimbursement and event budget control
iii.Hiring; New employee setup; Payment process for intern;
iv.Maintain and update HeadTrax, Organization Chart and Auto Group periodically
4.Internal Communications and light reporting
a.Manage the STU/MTC engagement reporting tools and maintain accurate data
b.Support Directors to generate monthly/quarterly/yearly report from system
c.Support STU Director to generate quarterly e-newsletter
5.Internal portal content maintenance
a.Own and maintain internal portal and external web site. Maintain attractive content and updated messaging appropriate to our audience; supervise and monitor internal Sharepoint portal
6.Event support
a.Support periodic MTC event management including, logistics, marketing, staffing, budget, vendors and other event activities.

Competencies:
1.Logical thinking, be able to handle tasks with priority
2.Good interpersonal communication skill
3.Patient, responsible and diligent
4.CET-4 is a must, higher certificate level would be a plus
5.Basic data analysis skills
6.Proficient with Microsoft Office products (Word, Excel, PowerPoint)
7.Good English/Chinese writing/speaking

Microsoft is an equal opportunity employer, we encourage Women and Men with diverse backgrounds to apply.

申请此职位，请投递您的简历至 (Please send your CV to): i-sallyj@

在过去的三十年里，新技术极大地改变了我们工作、休闲以及沟通的方式。现在我们瞬间就可以获取想要的信息并能和世界各地的人进行交流和沟通。在人类能力所及的各个领域，新技术势如破竹的发展为我们开启了一扇通向创新的大门，并为我们的生活提供了新的机会和价值，使其变得更加便利。
自1975年建立至今，微软公司一直是这场技术变革的领导者。为了抓住机遇，领导产业的进一步变革，我们肩负起了新的使命。