- 工作地点：广州
- 职位：电话客户服务专员-固定夜班(职位编号：2009 CSO(fixed night shift))
- 信息来源：前程无忧
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工作内容
能够快捷、准确及专业地处理有关客户服务的电话查询及投诉，透过优质的电话服务与客户建立及加强良好的关系，并能向客户推销相关的银行产品。
入职条件
- 具大专、本科学历，具一年以上客户服务或销售经验者或2009年应届生可获优先考虑；
- 操纯正粤语，英文水平6级以上；
- 有良好电话服务态度、沟通技巧，并擅于建立良好人际关系；
- 打字、计算机操作熟练并熟悉互联网操作；
- 有积极进取心及团队合作精神；
工作时间
固定夜班:下午4点至次日早上8点,包括星期日及公众假期, 每班工作8小时，每星期平均工作40小时。
公司简要介绍：
HSBC Global Resourcing is the largest, captive, banking and financial services offshoring organisation in the world. It has more than 32,000 skilled professionals operating out of 15 Group Service Centres present in five countries in Asia, including India, China, Malaysia, Philippines and Sri Lanka.
A vital part of the HSBC Group's global strategy, Global Resourcing seamlessly integrates and plays a key role in delivering shareholder value helping HSBC remain competitive in the global financial services market.
HSBC Electronic Data Processing Guangdong Limited (HDPG), with two offices in Guangzhou and one office in Foshan forms part of HSBC Group's Global Resourcing network and provides data processing, customer service facilities and professional services for the Group's operating entities worldwide including Hong Kong, Macau, Bermuda, United States, United Kingdom, Canada, Japan and Area office China. Established in 1996, we have experienced rapid growth in the past years and grown from 60 staff to more than 4,500.
Please refer to our website to get more information about HDPG and openings:
ww***com[点击查看]
A vital part of the HSBC Group's global strategy, Global Resourcing seamlessly integrates and plays a key role in delivering shareholder value helping HSBC remain competitive in the global financial services market.
HSBC Electronic Data Processing Guangdong Limited (HDPG), with two offices in Guangzhou and one office in Foshan forms part of HSBC Group's Global Resourcing network and provides data processing, customer service facilities and professional services for the Group's operating entities worldwide including Hong Kong, Macau, Bermuda, United States, United Kingdom, Canada, Japan and Area office China. Established in 1996, we have experienced rapid growth in the past years and grown from 60 staff to more than 4,500.
Please refer to our website to get more information about HDPG and openings:
ww***com[点击查看]
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