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励德爱思唯尔信息技术(北京)有限公司

(兼职,发布于2009-09-28) 相关搜索
  • 工作地点:北京
  • 职位:1个月实习 - 客户服务专员
  • 信息来源:前程无忧
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Main responsibilities 主要职责: 
1.配合部门进行外呼和数据录入工作

2.遵守部门工作标准制度及操作流程; 
3.耐心、准确的解答与受理客户的投诉与建议; 
4.遵守职业规范,保证客户数据的保密性; 
5.保持高度的热情与专业态度,接听每位客户的来电;  
 
Basic requirements 基本要求(经验,技能 & 能力): 
1.打字速度在60个/分以上,有相关工作经验者优先;
2.工作认真负责,能准确快速的进行文字录入;
3.熟练使用计算机各项操作
4.具有亲和力,应变能力强,良好的语言表达能力
5.具有一定的语言表达能力与文字处理能力

公司简要介绍:

LexisNexis Company Profile Website:ww***com[点击查看]

LexisNexis Group, headquartered in the United States, a leading provider of comprehensive information and business solutions to professionals in a variety of areas—legal, risk management, corporate, government, law enforcement, accounting and academic. LexisNexis helps customers achieve their goals in 100 countries through 13,000 employees dedicated to putting the Customer First.
LexisNexis in China
LexisNexis established its office in Hong Kong in 1994 to develop business in HK and mainland China. In order to meet the needs of fast growing business, we began to set up offices in Beijing, Shanghai and Guangzhou in 2001. By receiving the heritage as a global organization, LexisNexis has been making efforts to provide superior products and services in legal and business sectors and to contribute to the development of the Chinese legal profession, serving local clients more than 2,000 through more than 100 employees by the end of 2007.


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