- 工作地点：深圳
- 职位：[深圳]IBM ISSC招聘
- 信息来源：深圳大学bbs
说明：
此信息由深圳大学bbs审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者深圳大学bbs核实，并请同时联系本站处理该转载信息。
IBM ISSC招聘
发信站: 荔园晨风BBS站 (Wed Dec 2 18:34:26 2009), 站内
Systems Operation Specialist-赴深圳IBM
Job Responsibilities
-Provide helpdesk support to end users:
-Handle telephone calls, e-mail and fax
-Verify and log every call by following predefined policy and procedure
-Diagnosing problems and determining the severity
-Referring problems to support groups
-Updating the user on the call status, and confirming with the user that problem is fixed
-Ad hoc project and administration support
Job Requirements (skills/experiences)
-Excellent command of Mandarin/Cantonese
-Upstanding English Skill, Good command of oral and written English. Excellent English Skill is preferred
-Excellent communication, telephone manner, technical skill and interpersonal skills
-Self initiative, pro-active, hard working, good attitude and team player
-Sense of urgency, able to work under pressure
Qualifications (Education/Major/Certificates)
-Bachelor degree, major in any discipline (Computer related preferred)
Please send your CV to: ytzhanga@ if you're suitable and interested in this positon.
%www.yingjiesheng.com%
失误是进取的代价。 -- 歌德
