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[深圳]香港东方英泰科技有限公司招聘

(全职,发布于2009-12-24) 相关搜索
  • 工作地点:深圳
  • 职位:
  • 信息来源:宁波大学
说明:

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我们是香港东方英泰科技有限公司,提供通讯服务,以及多语种客户服务中心外包服务。我们的客户主要分布在海外,目前,我们可提供中文,英文,印尼语,菲律宾语,越南语等母语服务。
因公司业务增长,现在需要招收了解通讯行业(主要是电话卡)的英语客服人员,具体要求附后。请在贵校帮助发布招聘信息,有意者可与我们联系,留学生更好。
Customer Service (part time)

Requirements:
• Junior college or above.
• Excellent customer care orientation with good telephone etiquette, pleasant and friendly behavior and highly motivated.
• Basic computer knowledge particularly in word processing and use of Internet applications and technical skills. Candidates must proficient using searching tools, browsers and email features such as attaching files to correspondence, utilizing tracking and management features.
• Good oral communication and listening skills in English, native speaker is welcome.
• A sound knowledge of calling card is preferable.


Duties and Responsibilities:
• Answer English incoming calls.
• Update changes in the database of the status of existing customers and prospective customers.
• Follow up customers concern and inquiries.
• Clerical jobs includes: faxing documents, filing paper work, checking on credit references and liaising staffs in other departments.
• Has strong ability to handle and figure out and interpret basic customer information.
• Handle and maintain CS report.
• Can interpret and translate when it is necessary.
• Can able to perform and handles supervising job in the absence of the supervisor.

公司网址:ww***com[点击查看]
电邮:mktg@
QQ:279158933
MSN:fannikita679@
TEL:0755-83944904 13823556945(深圳)


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