- 工作地点：天津
- 职位：Customer Service Assistant 客户服务专员
- 信息来源：前程无忧
说明：
工作经验：港口协调员，2010年应届毕业生。此信息由前程无忧审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者前程无忧核实，并请同时联系本站处理该转载信息。
Purpose & general responsibilities of the position:
- As damco service counter, drive profitable business volume growth and customer development.
- Bring and accumulate advanced business practice, grow damco expertise to strengthen stickiness for damco existing customers.
Specific responsibilities of the position:
- Effectively align with BDV and overseas SAL to materialize business opportunity and strategy.
- Provide on-site consultancy and service as booking counter to int. /ext. customers.
- Coordinate with OPE partner and service suppliers to deliver efficient and profitable service to existing/potential customers.
- Coordinate with customer service leader for other function relationship build up.
- Develop existing customers' business with damco in all possible aspects.
- Initiate and accumulate advance product knowledge and experience, effectively promote damco internally and externally in a professional way.
- One off credit payment following up & chase credit customer for payment timely.
Learning opportunities in the position:
- Advanced shipping knowledge, claim prevention and handling.
- Effectively team work skills
- Time management, project management.
- Business sense, basic tele-selling and probing skills
- Customer service skills
Specific requirements for the position:
- Freight forwarding / shipping experience is preferred
- Result-orientation, Service passion
- Commercial sense
- Fluent English writing and speaking
，@YingJieSheng.COM，
要使一件工作获得最大的成就，尊重自己的情绪是很重要的。[不知名]
