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Company: Tyco Electronics (Shanghai) Co. Ltd.
Department: Engineering Manufacturing Computer Systems
Position Title: (CVM) Drafter
Purpose:
Provide Customer View Models (CVM) and Engineering Change Support to internal customers with the objective of supporting engineering activities within Team Leader's supervision and global engineering policies and procedures.
按照部门领导的要求和全球工程政策及流程,为内部用户提供客户视图模型(CVM)和工程变更的技术支持,目的是帮助工程运作。
Job Description:
1. Engineering Activities - CVM (Customer View Modeling)
Support CVM activities (including the gathering of drawing, production model and related information based on BU sales's requirements); develop and release customer view model; and resolve technical issues for CVM modelers in order to ensure smooth execution of CVM activities.提供CVM技术支持(在符合部门销售要求的基础上收集图纸、产品模型和相关信息);改善及发布客户视图模型;为CVM建模者处理技术问题以保证CVM事务的顺利执行。70%
2. Engineering Activities - Drafting Service (ECR/ECO))
Support ECR/ECO activities (including gather drawing, production model and related information based on BU sales's requirements); develop and release customer view model; and resolve technical issues for CVM modelers in order to ensure the provision of good drafting (ECR/ECO) service.
提供ECR/ECO技术支持(在符合部门销售要求的基础上收集图纸、产品模型和相关信息);改善及发布客户视图模型;为CVM建模者处理技术问题以保证提供良好的建模(ECR/ECO)服务。25%
3. Helpdesk Support
Provide daily helpdesk support relating to PLM, hardware; manage the ticketing system in order to help internal customer resolve issues in timely and effective manner.
提供关于PLM、硬件的日常帮助支持;运用ticketing系统帮助内部用户及时并有效地处理问题。5%
Requirements:
1. Engineering background in college or high school, PC basic operations and knowledge
专科或本科,有一定工程背景的专业; 具备计算机基础知识并会基本操作
2. Communication skills, customer service mindset, approachable, and presentation skills
良好的沟通技巧,具有客户服务意识,容易相处,表达能力强
Notes:
The candidate who can on board at once after offering is highly preferred
期望招募能立即上班的候选人。欢迎有短暂工作经验的应聘者及历届生!
Email for application: zhang.zhang@