[上海]世博会英国馆招聘信息

代友发贴，请勿投条！ Vacancies at the UK Pavilion
The UK Pavilion is seeking dynamic, motivated individuals who want to be part of an exciting fast paced environment.
We have a number of positions available and encourage applicants who have a passion to deliver excellence in customer service and can demonstrate an understanding of British culture.
Come and play a part in creating a memorable experience at this unique international event.
The deadline for applications is January 31st 2010. Please send resume with photo and cover letter in English only to: hr.pma.sh@

Positions Available

1. Operations Manager

The Operations Manager will play an essential role in the day-to-day management and istration of all aspects of Facilities Operations of the UK Pavilion at the Shanghai World Expo. The successful candidate will be focused and results-driven with a flexible approach to the challenges of meeting key objectives in a fast-paced, dynamic environment. A proven understanding of how to deliver exemplary customer service is also crucial to this role. Reporting to the Operations Director, this is a shift-based position (40 hours per week, 2 day shifts, NO night shift).

Download the Operations Manager job description.
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2. Pavilion Guide Team Leaders

Pavilion Guide Team Leaders will be responsible for leading and managing teams of Volunteer Pavilion Guides. Pavilion Guide Team Leaders will have a vital supporting role in improving and maintaining the high standards of performance and on-going training of all Guides. The Pavilion Guide Team Leader is a paid role with a competitive remuneration package.

Pavilion Guides will play an important role in ensuring the quality of the Visitor Experience. Pavilion Guides will be responsible for providing essential information to the Visitors and answering visitor queries relating to all aspects of the Pavilion exhibits, activities, facilities, procedures and regulations.

The role is ideal for bi-lingual students or persons with an interest in international current affairs or the business, tourism and leisure industries. An ability in English and Mandarin language skills plus a keen understanding of excellent customer service are essential.

Download the Pavilion Guide Team Leaders job description.
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3. Volunteer Pavilion Guides

Pavilion Guides will play an important role in ensuring the quality of the Visitor Experience. Pavilion Guides will be responsible for providing essential information to the Visitors and answering visitor queries relating to all aspects of the Pavilion exhibits, activities, facilities, procedures and regulations.

The role is ideal for bi-lingual students or persons with an interest in international current affairs or the business, tourism and leisure industries. An ability in English and Mandarin language skills plus a keen understanding of excellent customer service are essential.

Download the Volunteer Pavilion Guide job description.
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4. Event Operations Manager
The Event Operations Manager will play an essential role in the management of the UK Pavilion visitor experience as well as the smooth running of public and VIP events held at the Pavilion. The role of Event Operations Manager is hands-on and involves managing a team of Guides responsible for delivery of the UK Pavilion visitor experience, working as part of an in-house team to deliver operational support for events and supervising external event production service providers.
The successful candidate will be focused and results-driven with a flexible approach to the challenges of meeting key objectives in a fast-paced, dynamic environment. A proven understanding of how to deliver exemplary customer service is also crucial to this role. Experience in event production will be a distinct advantage. Reporting to the Operations Director, this is a shift-based position (40 hours per week, with occasional night shifts).
For more details, please visit
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