[上海]伺动常客公共关系咨询（上海）有限公司

伺动常客公共关系（咨询）上海有限公司. 主要提供Loyalty Marketing/CRM 的顾问与管理服务.

Storm Consulting is the Premier Loyalty Marketing Consulting Service agency in Greater China Region.

With offices in Taipei and Shanghai, Storm Consulting manage and operate membership loyalty program for international brands, including DHL TW Loyalty Program, Lancome VIP Program(L'Oreal) , Kiehl's CRM Program(L'Oreal), Biotherm in touch Club membership Program(L'Oreal), Vichy Membership Program(L'Oreal), Johnson & Johnson's CRM services, IKEA membership program data services, Anna Sui myDolly Club program (P&G Group), Air China, Timberland and many other most demanding Top 500 corporations.

Storm Consulting is a dynamic and exciting organization. We believe in teamwork and have created an environment that gives our employees encouragement, respect and the tools to succeed.

职位描述：

1.客服0800电话接听及咨询服务

2.其它客服事项之执行与追踪

3.产出每周与每月客服相关报表与报告

4.处理客户、厂商请款流程

5.协助回答VIP会员对于会员权益、会员活动、网站上信息等相关问题

6.协助VIP会员进行各项权利义务等事宜

7.处理相关行政工作

职位要求：

1.电话沟通技巧良好

2.亲和力佳、口齿清晰、谈吐佳

3.有耐性、具服务精神

4.工作细心、条理分明

5.善长人际沟通协调

6.具随机应变能力

7.个性积极、乐于接受挑战、抗压性强

8.能够独立作业及团队合作

Email   hr@

网址：ww***com[点击查看]

地址：上海市江宁路445号时美大厦24A   邮编：200041