[深圳]惠普Customer Engineer职位热招中

惠普Customer Engineer职位热招中
发信站: 荔园晨风BBS站 (Mon Mar 22 14:58:36 2010), 站内
 
 惠普Customer Engineer职位热招中
同学你好，
 
惠普中国目前在进行2010年校园招聘。以下为详细职位要求，盛情邀请您的关注和申请。
申请链接：ca***com[点击查看]  
 
1. Customer Engineer-Beijing/Shanghai/Guangzhou/Wu Han/Shenzhen/Nanjing
 
Role:  
Provides all technology services throughout the product life cycle (Installation of Hardware & defined Software, repair and upgrade) The product include HP enterprise HP-UX server, storage product and software related with HP-UX operation systems. 
 
Responsibilities:
•    Solve the customer application system defect in a timely manner while balancing customer satisfaction and delivery effort
•    Maintain relationship with the customer. Contacts the remote teams if necessary and keeps contact with the account team if applicable
 
Qualification and Skills:
1.    Bachelor Degree in Computer Science or equivalent;
2.    Good communication skills;
3.    Good English skills both in oral and written.
 
2.    Volume Service Delivery Management - Beijing/Shanghai
 
Role & Responsibility:
Manage or administrate PSG/IPG product support in one or more than one areas: 
1. Support PSG/IPG business growth by engaging with PSG/IPG Business Unite for product support planning, support readiness on new product & service requirement, local differential service designing and deployment. 
2. Provides Service lifecycle management of HP PSG/IPG products & services to enable delivery team to delight our customers.
3. Manage PSG key accounts to improve total customer experience and collaborate with sales team to grow business.
4. Service partner management to ensure customer satisfaction and operational excellence. 
 
Qualification & skills:
- Bachelor's or Master's (graduate) degree in physics, electronics, product design, computer science or equivalent.
- Clear and effective communication skills
- Creative and can logically simplify to solve complicated problems
- Open and positive attitude- Ownership and leadership