- 工作地点：上海
- 职位：客服专员（实习生）
- 信息来源：前程无忧
说明：
主要职责：此信息由前程无忧审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者前程无忧核实，并请同时联系本站处理该转载信息。
能够快捷、准确及专业地处理来自消费者的各种不同类型的咨询、意见和建议，包括投诉。透过优质的客服服务帮助消费者解决问题，同时与消费者建立和谐的关系，从而树立良好的公司和品牌形象。
要求：
1.大专或以上学历，能说流利且标准的普通话，具客服服务经验者可获优先考虑；
2.喜欢并善于与人沟通，有较好的口才和写作能力，表达能力强；
3.良好的服务意识和态度，并擅于建立良好的人际关系，具有较强的忍耐力；
4.能承担一定的工作压力，独立解决问题的能力强；
备注：
应届毕业生工作表现良好，毕业后可以转正。
公司简要介绍：
Accor Services China entered China in 2000. Leveraging its global expertise, Accor Services China has developed the Prepaid Solutions and Relationship Marketing Solutions with brands including Accor E card, Accentiv’ and SurfGold.
Prepaid Business provides clients with customer-tailored solutions with Prepaid Card based on clients’ specific needs. It may involve design, management, promotion, services and fulfillment of various programs, to help our clients effectively manage employee benefits, business expenses and gifts, and to help our clients improve performance.
Relationship Marketing Business designs, develops and manages customized solutions that help clients improve their business results and gain the loyalty of their employees, customers, partners by creating valuable and loyal relationships.
Brief Introduction of Accor Services Group:
The leading issuer of prepaid products since 1962 when the Ticket Restaurant meal voucher was launched, Accor Services quickly expanded its operations and developed a broad range of innovative products and services. The red ball logo is widely recognized around the world today.
Today, Accor Services is the world’s leading prepaid solution provider in employee benefits, expense management and gift, as well as professional solution provider of rewards and loyalty programs.
Accor Services Worldwide:
Operating in 40 countries
490,000 corporate and public customers
32 millions users
1,2 million affiliated service providers
雅高服务于2000年进入中国，凭借雅高服务集团在全球的经验，雅高服务（中国）目前拥有两块核心业务：预付产品业务和关系营销业务，分别包括旗下现有的Accor e Card (雅高e卡) 品牌和Accentiv’、Surfgold品牌。
预付产品业务是根据客户的需要，通过具有电子支付功能的预付储值卡为企业策划、设计和提供专款专用、分项管理、配套服务等全面的定制化的解决方案，旨在帮助企业有效管理员工福利、公务消费、礼品等事项，最终提高绩效。
关系营销业务致力于帮助客户设计并管理忠诚和激励计划，旨在提高其员工、客户和销售网络的积极性和忠诚度。
雅高服务集团简介：
自1962年以来，雅高服务的预付产品业务迅速成长。继成功启动“Ticket Restaurant 餐券”产品，雅高服务在全世界开发了一系列创新的产品和服务。
如今，雅高服务已经发展成为全球领先的在企业员工福利、公民福利、奖励与忠诚计划、费用管理、礼品等领域提供专业解决方案的大型跨国公司。
雅高服务在全球：
遍布40个国家
为49万家公司和公共机构提供服务
3千2百万个人用户直接受益
1.2 百万家加盟商户
Prepaid Business provides clients with customer-tailored solutions with Prepaid Card based on clients’ specific needs. It may involve design, management, promotion, services and fulfillment of various programs, to help our clients effectively manage employee benefits, business expenses and gifts, and to help our clients improve performance.
Relationship Marketing Business designs, develops and manages customized solutions that help clients improve their business results and gain the loyalty of their employees, customers, partners by creating valuable and loyal relationships.
Brief Introduction of Accor Services Group:
The leading issuer of prepaid products since 1962 when the Ticket Restaurant meal voucher was launched, Accor Services quickly expanded its operations and developed a broad range of innovative products and services. The red ball logo is widely recognized around the world today.
Today, Accor Services is the world’s leading prepaid solution provider in employee benefits, expense management and gift, as well as professional solution provider of rewards and loyalty programs.
Accor Services Worldwide:
Operating in 40 countries
490,000 corporate and public customers
32 millions users
1,2 million affiliated service providers
雅高服务于2000年进入中国，凭借雅高服务集团在全球的经验，雅高服务（中国）目前拥有两块核心业务：预付产品业务和关系营销业务，分别包括旗下现有的Accor e Card (雅高e卡) 品牌和Accentiv’、Surfgold品牌。
预付产品业务是根据客户的需要，通过具有电子支付功能的预付储值卡为企业策划、设计和提供专款专用、分项管理、配套服务等全面的定制化的解决方案，旨在帮助企业有效管理员工福利、公务消费、礼品等事项，最终提高绩效。
关系营销业务致力于帮助客户设计并管理忠诚和激励计划，旨在提高其员工、客户和销售网络的积极性和忠诚度。
雅高服务集团简介：
自1962年以来，雅高服务的预付产品业务迅速成长。继成功启动“Ticket Restaurant 餐券”产品，雅高服务在全世界开发了一系列创新的产品和服务。
如今，雅高服务已经发展成为全球领先的在企业员工福利、公民福利、奖励与忠诚计划、费用管理、礼品等领域提供专业解决方案的大型跨国公司。
雅高服务在全球：
遍布40个国家
为49万家公司和公共机构提供服务
3千2百万个人用户直接受益
1.2 百万家加盟商户
Better late than never. 迟做总比不做好。（晚来总比不来好） www.yingjiesheng.com@
