联邦快递（中国）有限公司

Purpose of Position
To handle customer requests and answer inquiries about package pick-ups and deliveries, promote and respond to question about FedEx products and services with the objective to maximize customer satisfaction and revenue.

Minimum Requirements
Education
Secondary education or equivalent

Experience
One (1) year work experience in customer service and interaction.

Technical Expertise
Customer service skills and orientation
Fluency in English and local language, verbal and written, if first language of the country is not English. (standardized test results may be required at country level)

Critical Performance
Incumbent is expected to demonstrate all CPD’s for Frontline positions:

Dimensions
1)Continued growth and experience
2) Team leadership
3) Communication and Listening
4) Teamwork and Cooperation
5) Customer-focused
6) Result-focused
7) Professionalism/Personal excellence
8) Planning and Organizing
9) Problem-solving and Decision-making
10) Business knowledge
11) Organizational knowledge

此职位目前招收的是实习生及临时工，欢迎大三学生及应届毕业生投递简历。

Thank you for your interest in FedEx! Clicking on the "Apply Now" button will bring you to the FedEx site for details of the job selected and submission of your online application
感谢您对联邦快递的关注！请点击“立即申请该职位”按钮，您将会进入联邦快递招聘网站并浏览所选职位的详细信息，同时在线申请该职位。

FedEx is one of the world's largest express transportation company, providing fast and reliable delivery service to 220 countries.
Our success in the industry is attributed to our people. We have a work environment that encourages employees to become innovative in delivering the highest possible quality of service to our customers. We care for our employee's well-being and value their contribution to the company. These efforts stem from our commitment to our People-Service-Profit corporate philosophy.
We are looking for people who want to be a part of this winning team, positive, committed and always prepared to go above and beyond the call of duty to deliver exemplary service to our customers. Join the team to grow the world's largest express company in China!

联邦快递是世界上最大的快递运输公司之一，她为220个国家及地区提供快捷、可靠的服务。
我们在快递行业的成功主要归功于我们的全体员工。我们也为员工营造一种良好的工作环境：鼓励他们不断变革创新，为我们的客户提供最佳服务。我们关心员工的福利，肯定他们对公司的贡献。这些承诺都源于我们的企业哲学：员工-服务-利润。
我们期待那些有志成为成功团队一员，工作态度主动积极、具有奉献精神的人士加盟联邦快递，并致力于为我们的客户提供超值卓越的服务。 加入联邦快递，与这个世界上最大的快递企业在中国共同发展！

For more details, please visit company website.
更多招聘信息请登录我们的网站： ww***com[点击查看]

您也可以把您的简历用邮递方式进行投递，同时请在简历中附上学历证明、身份证复印件。
联系地址: 湖北省武汉市汉口建设大道568号新世界国贸大厦1座14楼
联邦快递（中国）有限公司 人力资源服务中心 收
邮编：430022
传真：027-85267367
（请务必注明应聘的职位名称及工作地点）