[北京]路透社招聘

Project Summary and Position Overview:

This position works for China Agency Media Sales to assist manager in customer support/client co-ordination work.

Essential Day-to-Day Responsibilities:

1) Sales Support to existing clients - provide local customer services to some 30 media clients across China, including product breakdown, outstanding payment collection
2) Pre-Sales Suppprt to potential clients - assist NA Business Manager to provide pre-sales support to potential clients
3) Client product training - provide training to client on media products, e.g. text, pix, TV 
4) Co-ordinating client training for financial products - work with Client Trainer to provide regular Xtra training to media clients
5) Client communication - inform clients on upcoming big news by email or telephone and update client contact list 
6) Collect client feedback - collect client feedback regularly and escalate to Product team 
7) Collect market information - collect clients movement/activities and competitors news
8) Marketing material - prepare & translate product marketing material

Additional Information: (e.g. Shift Resource, % work that is development vs. maintenance, etc.)

Qualification:

Education: University graduate with min 2 years working experience is preferably

Bachelor degree or above

Required Skills (Must have), Necessary industry Experience & associated number of years of experience:

1) Good english writing and speaking
2) pleasant personalities
3) excellent communication skill with outgoing character
4) eager to learn and aggressive 
5) good in general computer application