PREMIER BPO (Kunshan) LTD.
美国信安信息科技（昆山）有限公司
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Premier BPO is a global Business Process Outsourcing (BPO) services provider. Headquartered in Clarksville, Tennessee, USA, Premier BPO has operations in numerous countries including China. Premier BPO specializes in call centers, and back-office services. In 2008 list of “Global Services 100”, Premier BPO was singled out as a company, which had the maturity and capability to lead the next wave of service globalization.
信安科技公司（Premier BPO）成立于2003年10月，其总部位于美国田纳西州，分公司遍及印度、巴基斯坦、菲律宾等多个国家。历经四年发展，公司从起初的十五人，一跃升至现在的几千人，是美国成长速度最快的BPO企业之一。信安科技公司经营的商务外包业务主要面向财务会计、人力资源、采购、薪资发放、内部稽核、税务事项、客户服务与技术支援中心等。公司主要客户多是IBM、EnpointeGlobal、Cablevision等全球性或美国大型企业。
Services Offered
Premier BPO Medical Billing
Premier BPO Financial
Premier BPO B2B & VARs
Business Administration
Financial Services
Customer Care & IT
Industry Specific Services
现有的项目分布主要为：菲律宾从事呼叫中心的业务项目；巴基斯坦从事呼叫中心以及后台业务处理项目；中国天津为有线电视网后台业务处理项目；中国昆山在建项目主要为医疗账单处理业务项目（该项目涵盖医疗账单数据录入及整理，应收账款管理，医疗账单代码管理等服务，预计2012年项目员工会达到近千人）。
作为全球BPO业有口皆碑的知名公司，信安科技投资中国不仅要继续肩负己任，继续将企业做大做强，从更深远的意义来看，更重要的使命是要向世界证明中国不仅在制造业能够做出品牌，也能够在BPO这样的商务外包领域做出自己的China Sourcing！
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Position Available: Customer Service Representative (CSR)
工作简介: 客户账户代表 20人
附件1：《招聘人员入职及待遇说明》
1. 岗位名称： Customer Service Representative 客户服务代表
2. Qualifications要求:
Bachelor’s degree in English with good knowledge of the following disciplines; finance, economics, accounting, business, 大专以上，金融，财务，会计，商务等相关专业. Must be able to speak English fluently.
0-12 months of work experiences in a similar position or equivalent will be an advantage. 一年以下相关工作经验者优先
TEM 4 or 8, CET 6 or equivalent, 大学六级或同等水平者
Must be able to read and write proper English, 具有英语读写能力
Ability to speak good to excellent English, 能够进行英语对话
Be able to complete job functions under supervision, 能够在监督下完成工作
Analytical and organizational skills 分析和组织能力
Software proficiency including Excel and Word 办公软件的操作能力，其中包括Excel和Word
Willing and able to work on different shifts (day, early morning, or night) as required by clients, 愿意并且能够按客户需要（每天清晨或夜晚）在不同的时间进行轮班工作
Have a “Do what it takes” attitude and a strong team spirit. 有正确的工作态度和很强团队合作精神
3. Responsibilities职责： All candidates must realized that most BPO jobs are at night, and willing to work from 10-11pm – 8-9am night shift.
Process work list items assigned by supervisor in an accurate and timely fashion including use of oral English in customer relations, 根据上级指派完成工作清单上的工作，确保准确，及时。
Follow through on billing processed, 及时跟进账单
Maintain consistent high quality, 保证工作质量
Print, save and enter tracking forms data for the previous business day, 对前一个交易日的跟踪表格数据进行打印，保存和输入
Review end of day process activities and queues and system errors with supervisor, 协助上级审查一天的流程活动和系统错误
Correct accounts where appropriate. Notify Management Team of system issues, 适当修正帐户。有关系统问题通知管理部门
Assist other team members when requested. 根据要求协助其他团队成员
4．Salary 薪资
正式签约后，起薪2200 奖金
五险一金
5．Housing 住房
Company subsidizes housing free if 2 to a room while in 2 months training period. If one desires to have own room, one pays 200 RMB/month. Utilities personal. 信安公司免费提供2人间住房；单人间需每月支付205RMB;水电费自理
Holiday Bonus according to regulation. Willing and able to work on different shifts (morning, afternoon, or night) and on public holidays is a must as required by clients, 根据法律对假期工作者有相应的补偿。能够根据客户的需要在不同时间工作（早晨中午或者晚上）
6. Contact 联系
Recruiting Specialist: Tina Cao
Cell Phone: 13646219572
Email: tcao@
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