- 工作地点：广州
- 职位：高级客服专员
- 信息来源：前程无忧
说明：
此岗位负责海外客户关系维护，要求应聘人员英文优秀！此信息由前程无忧审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者前程无忧核实，并请同时联系本站处理该转载信息。
工作内容：
1、实时记录、处理、分发、跟进，解答客户需求及问题（英文）；
2、E-mail及MSN形式支持客户，提高客户满意度；
3、利用工具及文档或者进一步寻求相关项目人员支持，解决客户需求；
4、协助项目经理与客户进行需求沟通。
职位要求：
1． 本科以上学历，专业不限，五天八小时工作制，服从相关工作安排；
2． 良好的沟通能力，服务意识强，责任心强，善于维护客户关系，有耐心；
3． 较强的英语读写能力,CET-6以上；
4． 具有客户服务相关经验优先；
5． 熟练使用办公软件
6． 熟悉信息手机增值服务行业优先； 7． 英文优秀的应届毕业生（本科）也可考虑；
公司简要介绍：
MOZAT is a mobile telecommunications technology provider boasting a substantial amount of knowledge and experience in this domain in order to provide the best possible Mobile Social Networking Services (M-SNS) platform created, designed and supported for any Mobile Services Provider (MSP) in the world.
Founded in Singapore in 2003 by a group of Ph.D. scholars and professors of the National University of Singapore (NUS) Mozat has won a number of awards for its innovations and grown into a business oriented company with increasing success among MSP’s. The successful concept and innovative software with its add-on applications has even attracted an excess of 8 million users of the Mobile Social Networking Platform under Mozat’s own brand.
The company keeps close at heart knowledge within the Mobile Phone Operating Systems domain, Software Platforms Technologies domain, Online Social Networking Services domain and the User Interface design domain. The R&D and Product Development are partly based on the research of our 7 Ph.D.’s in the domain of mobile telecommunications but also based on the accumulated knowledge acquired by our MSP partners and our own M-SNS. With over 50 years of combined mobile telecommunications business and technology experience the Mozat team is committed to and has also been proven to be a solid partner for MSP’s worldwide who delivers carrier grade services.
Headquartered in Singapore in South East Asia Mozat is constantly growing and is adding regional Mozat offices close to the partners.
富有竞争力的薪酬福利，轻松的工作环境，年轻的创业队伍！
Founded in Singapore in 2003 by a group of Ph.D. scholars and professors of the National University of Singapore (NUS) Mozat has won a number of awards for its innovations and grown into a business oriented company with increasing success among MSP’s. The successful concept and innovative software with its add-on applications has even attracted an excess of 8 million users of the Mobile Social Networking Platform under Mozat’s own brand.
The company keeps close at heart knowledge within the Mobile Phone Operating Systems domain, Software Platforms Technologies domain, Online Social Networking Services domain and the User Interface design domain. The R&D and Product Development are partly based on the research of our 7 Ph.D.’s in the domain of mobile telecommunications but also based on the accumulated knowledge acquired by our MSP partners and our own M-SNS. With over 50 years of combined mobile telecommunications business and technology experience the Mozat team is committed to and has also been proven to be a solid partner for MSP’s worldwide who delivers carrier grade services.
Headquartered in Singapore in South East Asia Mozat is constantly growing and is adding regional Mozat offices close to the partners.
富有竞争力的薪酬福利，轻松的工作环境，年轻的创业队伍！
在争取正义的奋斗中，我们唯一的报赏只是一个机会。你不必指望你明天即将会有这个机会，而是必须努力不懈。 [佛烈德瑞克?道格拉斯]
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