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Responsibilities
工作内容
?Conduct primary audit on the contract provided by the sales person or district commercial administration assistant.
根据销售人员或大区商务行政助理提供的合同进行初步审核;
?Provide contract audit and approve form and the referential information related to sign and approval.
出具合同审批单及签批相关参考信息;
?Mail or deliver them to the relevant staff straightly after being signed and stamped.
签字盖章后直接邮寄或转交相关人员;
?Announce the special items of the signed contract to the relevant staff and follow up the solvent.
将签回合同的特殊条款发给相关人员进行跟踪处理;
?Inform the finance division to make invoice after confirm the leasehold contract with sales person.
各类租赁合同与销售确认后通知财务开票;
?Dispose the return process. Check the contract return counter-payment and AR deduction.
返还处理,核对合同返还抵扣货款及扣AR等;
?Inform order staff of every district to dispose dishwasher combo delivery form at the beginning of every month. Inform them to make invoice at the end of every month.
每月初通知各区订单同事处理洗碗机套餐发货清单;每月月底通知开票;
?Communicate and follow up the signed and non-returned contract and the agreed draft agreement with the sales person regularly.
定期将已签未回合同及已经同意的草约信息与销售沟通跟进;
?Regularly and repeatedly remind the sales person of the mature contract, and advice them to negotiate the renewed contract assignment with the account.
定期将到期的合同信息滚动提醒销售及时与客户商谈续签事宜;
?Make formal complaint report based on the information provided by the sales person. Harmoniously dispose them with the operation division.
根据销售提供的投诉信息成立正式的投诉报告并与营运部门协调处理;
?Communicate the complaint setting result from the operation division to the sales person or the account. Regularly review the follow-up situation of product complaint with personnel in plant.
将营运部门回复的投诉处理结果与销售人员或客户进行沟通,定期与工厂回顾产品投诉跟进情况。
Requirements
任职资格
?Bachelor or above degree, major in finance, business administration or law will be preferred.
学士或以上学位,财务、工商管理、法律等专业优先考虑;
?Fresh gruduate or 1 year customer service or contract management experience in MNC.
应届生或一年以上客户服务或合同管理相关工作经验;
?Familiar with the process of customer service or order disposing.
熟悉客户服务或订单处理流程;
?Excellent listening, speaking, reading and writing skills in English. Proficient in using MS Office Software.
优秀的英文听、说、读、写能力,熟练使用MS OFFICE各项软件;
?Good team player, good at project management and interpersonal communication.
优秀的团队合作精神和项目管理能力,沟通能力强。