爱步贸易（上海）有限公司

• Key in orders into system right after conferences, issue order confirmation and edit orders based on demand from sales or customers
• Right after shipment release, create proforma invoice and send to customers for payment planning
• Update the payment record of individual dealers for main order release
• Work together with logistics to fulfil the delivery plan by week and by month level

• Delivery of repeat order once orders are booked in system
• Follow up on the stock condition and communicate with customers and merchandising for improving stock turn(shoes and accessories)
• Together with the sales team to clear DSL
• Whenever accessories arrive in warehouse, create order in system according to the original order request.

• Ensure that all orders for marketing materials are placed on time
• Ensure that all customers are informed with any new developments

• Ensure that the markets are kept informed about any changes in the collections
• Be familiar with ECCO products shoes and accessories

• Supervise dispatches and delivery performance
• Follow up on main order based on information from logistics
• Ensure dealers are fully aware of any delay or cancellation
• Update and inform customers the status of outstanding orders especially on key accounts
• Monitor and make reports on delivery performance against customer request
• Ensure that backorders are kept to an absolute minimum
• Work together with logistics to clear J0 and A01

• Follow up on debtors together with Financial Controller
• Support communication with dealers on payment and credit management etc.

• Ensure that feedback of inquiry or complaint from customers is done in 24 hours
• Fill in reception during the leave of receptionist

• Collect dealer's monthly report---5th every month
• Collect key dealer's weekly report-- Tues. every week
• Dealer stock analysis---5th every month
• Main order status update------ Wed. every week
• Prepare account/stock status to dealer----Mon. every week
• Claim summary-----weekly
• Report any major deviations from overall plan to immediate superior
• Pro forma invoice, A&A order-----finish in 5 days when data available

• Coordinate with customers on participation issues and update information as well as arrangement of accommodation
• Maintain and pack/unpack samples during sales conference
• Help keep the discipline and flow of the conference as agreed upon
• Other service related matters during conference

• Communicate with customer/consumers on claim information collection and handling

• Able to work independently with strong self-initiative, good sense of service
• Experience in customer order fulfillment, shipping, and delivery
• Good command of English and Chinese in both speaking and writing
• Good analytical and problem solving skills
• Basic functions of SAP & Business warehouse
• Proficient with MS Excel

如何写一份简单、直接、高效的求职信？

　　“ECCO”来自北欧的童话王国丹麦，创建于1963年，其生产及销售网络遍布全球60多个国家。
　　“ECCO集团”对中国市场的巨大潜力和战略地位高度关注，于2006年1月成立了“爱步贸易（上海）有限公司”，目前我们在中国有470多间的专卖店和店中店，在品牌和销量方面都居于同行业之佼佼者。
　　充分尊重、平等自由、培训发展、环境保护、社会责任、永续经营是ECCO企业文化中的重要组成部分，“让愉悦舒适的行走体验带来全新的健康生活模式”是ECCO人的努力方向。我们相信在整个社会越来越重视质量和健康的今天，ECCO品牌鞋会以其独特的形象更加深入人心。
　　ECCO诸多企业文化中重要的一条是“人是最重要的资源”，我们期待着优秀的您加盟ECCO，共创美好明天！