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北京爱立信【急招】Contact Center Team Member!!!!!
Job Title
Contact Center Team Member
Mission
Provide dedicated 1st line support to end users towards the Finance and Sourcing processes. This requires receiving and registering inquiries, solving them or referring to the relevant 2nd line teams. The result is resolved inquiries, freed-up time and thereby higher productivity for end users and service delivery teams.
Supporting Processes & Tools
Finance:
Travel & Expense (CONCUR/ TMS)
Finance & Sourcing SAP Roles (MUS/CBS/EBW)
Cost Center report (EBW/MUS)
Sourcing:
Call-off (EB)
Invoice-to-Payment (MUS/ CBS/ OCR)
Supported Regions
RCNA: Greater China (including HK&TW), Northeast Asia countries
RASO: Australia and New Zealand, Southeast Asia countries
Working place
Beijing
Education & Experience Requirements
At least a Bachelor Degree in Finance/ Economics/ Foreign Trade/ Business or similar area
Business Competence Requirements
Good Business Understanding
Good negotiation/communicating skills
English: CET-6 (580+) or TEM-8 (80+) or IELTS (6.5+) or the equivalent certificates that qualify a fluency in speaking and excellence in listening & writing.
Human Competence Requirements
Excellent teamwork and cooperation spirit
Able to identify, analyze and solve problems independently
Able to work independently
Proactive learning attitude and positive towards routine & basic work
请将您的申请简历投递至recruitment.etc@ericsson.com.
注意:
注意:
1、邮件正文请注明您能开始工作的时间
2、请以纯文本格式发送邮件,不要以附件形式发送
3、简历邮件命名方式:【应聘Contact center team member】+BJ33+姓名