[沈阳]上海必胜人力资源也有限公司

    该职位对英语能力有一定要求，因为工作过程中有时会需要和外国同事直接交流,希望机械、电子、电机等相关专业的本科生踊跃投递简历~

联系方式：Kathy_Feng@

Position: Product Service Engineer

Location: Shenyang

Responsibilities/Job Roles

? Respond to internal and external customer requests for technical issue resolution, using technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices, procedures.

? Escalate issues as required acting as the liaison between the field and design engineering to drive specific technical resolution and to help engineering identify, drive corrective actions

? Establish and maintain relationships with customers to make customer technical issues/requirements understood and addressed in a timely manner.

? Lead and program manage root cause analysis activities for product technical issues.

? Interface with Product Service, System and Design Engineering teams, providing technical leadership to personnel supporting project assigned to resolve customer technical issue.

? Document technical data generated by the assigned project consistent with engineering policies and procedures

? Prepare technical presentations for company Leaders and Customers ensuring the timely communication of significant issues or developments.

? Travel to customer locations to 1) support customer technical review meetings and present recommendations to champion company’s commitment technical solution 2) support unplanned/forced outages to meet availability goals 3) provide commercial teams with technical support for sales and services proposal activities.

? Plan and provide engineering technical oversight (Outage Excellence) to the Contractual Services and Field Services teams during planned outages to meet availability goals

? Provide engineering leadership and technical guidance for all new unit installations in the region (Red Flag Review process) during the commissioning phase to meet safety, quality, and timeliness goals.

? Partner with the Services Engineering teams and interface with external and internal suppliers to facilitate the logistical implementation of Fleet Program technical solutions

Qualifications/Requirements

? Bachelor’s degree in Mechanical or Electrical Engineering

? Familiar with Gas Turbine, Steam Turbine, Generator, Accessory and/or Control systems

? Willing to work off hours and weekends to support emergency issue resolution

? Strong written and verbal English skills