[深圳]深圳必维华法商品检定有限公司

客服专员助理
发信站: 荔园晨风BBS站 (Mon Jun 13 09:56:07 2011), 站内

公司名称：深圳必维华法商品检定有限公司

招聘职位：Assistant Customer Service Officer

单位介绍：
必维国际检验集团，始建于1828年，总部位于法国巴黎，是一个以评估为核心的国际集团，广泛涉足于品质，健康，安全，环境与社会责任等多个领域, 服务覆盖海运，建筑，工业，能源，消费品，运输和服务行业，在同行中拥有良好的声誉和很很高的评价。目前，BV在全球140多个国家设立了600多个办公室和实验室，每天都有超过30,000员工，其中包括许多专家，在为全球的28万多客户服务。
        BV消费品服务部目前拥有超过30间提供全面服务的实验室及超过3，000名员工，遍布全球25个国家，主要负责消费产品的测试，品质检定，工厂评估，社会责任，顾问咨询及培训服务的工作，产品范围包括：玩具及青少年產品，紡織品、百貨五金類，運動器材、美容化妝器具，家電及日常用品及食品類，禮品、贈品類。
       由于业务的迅速发展，BV中国华南区现向社会广泛招聘各类人才，所有人才一经录用后将提供富有竞争力的薪酬、福利以及培训发展的空间。

工作地点：深圳市南山区蛇口后海大道东角头东南工贸大厦D2栋5F

岗位性质：全职（欢迎应届毕业生投递）

岗位要求：
Job Responsibility & Accountability (Key roles, functions & accountability)
1.Collaborating with business development/ program manager in establishing client's procedures
2.Accurately interpret client's procedures into working documents so operation team can understand and execute with minimum discrepancy
3.Coordinate all activities between clients, selling office and operating offices.
4.Handle day-to-day enquiries from external or internal customers
5.Prepare client activity report summary timely per client's request
6.Suggest improvements on client's or internal procedure for continuous improvement
7.Can sense potential problems that may lead to customer's dissatisfaction or BV internal processes difficulties

Required Skills & Qualifications (What skills are required for this position)
1.Ability to work well under pressure to handle crisis situations and balance several tasks simultaneously
2.Must possess strong work ethic and excellent client service skills to ensure effective, responsive client interaction (internal and external)
3.Excellent verbal and written communication and presentation skills
4.Must be confident, highly efficient, and self-motivated
5.Attention to detail and process improvement skills
6.Must be able to work independently, as well as in a team environment
7.University graduated, major in arts, English major is preferred.

备注：
请直接将简历发送到： cpsszhr.intern@ 邮件题目注明："学校-姓名-专业-应聘Assistant CSO"，如有疑问，请咨询中国区深圳人力资源部 电话-- 0755-83434110 吕小姐 0755 -83438092 李小姐

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