- 工作地点：上海
- 职位：Customer Service Representative
- 信息来源：杜邦中国集团上海分公司
说明：
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公司：杜邦中国集团上海分公司
Title: Customer Service Representative
SBU: Customer Service
Reports to: CSR Leader
Location: Zhangjiang, Shanghai
Responsibilities:
- Support order process and fulfilment for designated customer segments.
- Work with trading operation team, logistics for import & export & local delivery
- Play a key role in payment collection and shipment control.
- Work closely with sales team to attain customer satisfaction through high-quality CSR service.
- Work with sales team as well as direct accounts in achieving high-quality sales and order forecast.
- Be a key player in the order process fulfilment and improvement.
- Support other business activities as required.
Qualifications:
- Bachelor degree or above, with major in international trade, logisitcs etc.
- Well understand the trading business model and sufficient international trade knowledge.
- Strong interpersonal and communication skills to link different departments and deliver the result.
- Proactive and be able to work under pressure.
- Well organized and good documentation skills.
- Good English skills including speaking and writing.
- Good computer application skill, SAP experience is preferred
欢迎2011、2012应届生投递简历。
简历标题：学校+毕业时间（2011/2012）+专业+姓名+性别
简历投递地址：lucia.cao@
