[上海]上海奇动数码科技有限公司

奇动数码成立于2007年，专业于网络游戏的海外市场运营。我们对网络游戏运营有很好的理解和深入的认识，并拥有充足的实际经验，特别是在欧美市场，取得过令人兴奋的运营成绩。
   
    我们致力于联手国内优秀的网络游戏开发厂商，将中国优秀的网络游戏产品推向全球市场。
   
    Miracle Castle Limited established in 2007. We focus on Online Game Operation in overseas market. Although we are a brand new company, our team have good understanding and plenty of experiences in online game operation, especially in North America and Europe. We achieved exciting operation performance both in revenue and concurrent players number.
   
    We commit ourselves to put outstanding online games made in China to global market.

职位描述：
    大型多人在线网络游戏，全英文环境下的客户支持工作，包括：
    通过邮件，web ticket，论坛，in-game等方式解决玩家提交的问题；
    维护、调节游戏和社区氛围；
    了解用户的使用反馈和建议，整理、删选并提交；
    工作时间：9:30 – 18:00 (每周5个工作日)
   
    任职要求：
    英语CET6级或以上，英语文本能力良好；
    工作细致严谨，有良好的沟通和协调能力。
   
    Main Responsibilities:
    The customer service of the English MMO:
    To resolve any inquiries raised by the players, via email, web tickets, forum or in-game approach.
    To maintain and adjust the in-game and community atmosphere.
    To understand the players’ feedback and suggestions, classify and filter before submitting to the management.
    No shifts required.
   
    Requirements:
    English CET6 level or above, good written English;
    Work with preciseness, communicate and coordinate appropriately.