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单位名称: | 安捷伦科技 | 负责人: | |
联系方式: | 电子邮件: | ||
单位性质: | 所属行业: | ||
信息来源: | 校内 | 有效期至: | |
附件: | 来校时间: |
招聘客服专员!工作地点:四川成都
一, 单位简介
Job Title |
Customer Service Representative
客户服务专员
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Business Group
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CAG化学分析事业部
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Location
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Sichuan Chengdu四川成都
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Target major
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国际贸易、物流、英语及其相关专业
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How to Apply
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Please send your resume to :
or apply the Agilent job web: ww***com[点击查看]
the subject of email should follow the format as below:
Job Title – institute _major_ name of applicant _name of the professor
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Responsibilities
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PRIMARY FUNCTION
Through and in depth knowledge of the entire management processes and systems, as well as a very good understanding of customers and markets, supports the business for a defined portfolio of customers. The CSR is responsible for all order management activities, including quotes, order entry, order management, inventory management and invoicing, with the goal to help generate orders and revenues, based on current policies, procedures and guidelines. The CSRs will work closely with Accounts Managers, Solution Units, Logistic Centers to communicate and deliver information. The CSRs will work with other departments, like Global Finance, Legal, in order to provide high quality services to customers. MAJOR RESPONSIBILITIES § Generate quotes upon Accounts Managers’ or customers’ requests in SAP § Enter valid orders to initiate product shipment § Manage orders to ensure complete and on time delivery § Manage inventory effectively § Create on time invoices upon delivery or completion of installation § Manage returned and defective products to Logistic Centers and provide credits to customers § Contribute to continuous quality improvements to ensure business compliance § Participate in process improvement and simplification projects § Take ownership of customers’ issues and resolutions § Establish and maintain effective communication with production, supply chain and customers § Ensures highest level of customer satisfaction(internal and external) |
Qualification
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§ Bachelor Degree, International trade / logistics major or related experiences
§ Fluent spoken and written English § Working knowledge of SAP application will be a plus § Ability to work successfully in a team environment § Customer satisfaction oriented § Able to work under pressure § Able to resolve problem and deliver commitment § 2 – 3 years of customer service relevant experience will be a plus |
申请更多安捷伦校园职位,请访问:ww***com[点击查看]
关于公司的详细信息,请访问:ww***.cn[点击查看]
(宋洋)