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【微软】招聘 BI开发工程师 SQL
要求：本科及以上学历，英语口语良好，对Microsoft感兴趣，有SQL SERVER经验，有工作经验者佳
待遇：规范的操作流程，良好的学习环境，职业生涯发展途径
你可从以下链接了解到更多的信息
如有意向，请以“BI-姓名-毕业院校（毕业年份）-投递日期”为主题，
发送中英文简历至v-seyuan@
【微软】招聘 BI开发工程师 SQL
We need some BI engineers in Microsoft. Below information is for your reference.
Title：Business/Systems Analyst
Location：Shanghai
Role and Responsibility:
• implement the Presentation Layer for presenting the scorecard and BI deliverables, by using selected technology, like RS, Excel Service, PPS and etc.
• Develop, test and deploy new reports under the supervision of project/team leader
• Define and execute routines to deliver regularly scheduled reports.
• Ensure mathematical accuracy and completeness in reporting.
• Conduct Business Validation for reporting data, dimension and KPI
• Ops Audit & Control with Detego team
• Conduct root cause analysis when data integrity issues are discovered
Requirement & Qualification:
• Bachelor or Master Degree in Computer Science or related field.
• Strong communication and interpersonal skills.
• Good English communication skills in both oral and written.
• Ability to work independently with minimal supervision and as part of a team, as well as to learn quickly and adapt to a dynamic environment
Skills
• Past experience in implementing BI/Data Warehousing solutions
• DBA skills in SQL 2005/2008.
• Experienced in T-SQL , ODBC, OLEDB, Stored Procedures, Functions, Triggers,
• Should have knowledge on integrating SSRS Reports with UI tools.
• Good analytical and designing skills for SSRS Report definitions.
• knowledge on security configuration management in SSRS.
• Proficient in tools to help visualize information obtained from a data repository.
• Proficient in Microsoft Project and Office suite.
• Passion for data and analytics.
You can get more information from ww***com[点击查看]
Please update your Chinese and English CV (subject like: BI- Name- School-bachelor/Master-date) to v-seyuan@
We will contact you if necessary.
Any question, please contact me freely. My msn is "selena.monroe@". If you add me as your friend, I'd appreciate it very much if you will tell me who you are.
Please do not send any message to this private ID.
【微软】全球技术支持中心(CSS) 云端产品技术支持工程师
请有意向的同学将以“姓名-学校（毕业年份）-CSS-投递日期”为主题并附上中英文简历的邮件发至
v-seyuan@即可
我们欢迎有热情的应届毕业生的加入，同时我们也欢迎有相关工作经验的工程师加入！
只要你对微软感兴趣，只要你有良好的沟通能力，只要你的英语不错，我们不苛求专业背景，向你敞开大门！
亚太区全球技术支持中心简介
微软全球技术支持中心为个人用户、开发者、IT专业人员到合作伙伴和企业级用户提供全方位、多元化的服务和技术支持。我们为微软所有上百个包括提供给企业级用户和个人用户的微软产品提供服务和技术支持。我们业务范围覆盖大中华区、亚太区、日本、美国、欧洲、中东、非洲；支持英语、普通话，粤语，泰语，韩语，北印度语，越南语，印度尼西亚语/马来语，塔加拉语等十种语言服务。通过直接与客户及合作伙伴联系，我们已经成为微软客户及合作伙伴体验（Customer Partner Experience，CPE）的核心推动者，不断提升客户满意度。我们通过包括电话和在线等方式获得全球客户及合作伙伴的反馈，以此来不断完善策略、优化流程。
微软亚太区全球技术支持中心是一个于2007年8月新组建的组织,由前微软大中华区和亚太区全球技术支持中心合并共同组成。1997年11月，微软投资在上海设立微软大中华地区技术支持中心，（微软大中华区全球技术支持中心前身）这是全球500强企业在中国设立的第一个全球中心。2001年10月该中心再度被提升为为微软全球技术中心，开始服务于全球的企业用户、合作伙伴和个人用户。2005年6月，增加投资在客户服务部门，客户服务部门正式加入全球技术支持中心。2007年年底，全球技术支持中心迎来了在中国的十周年庆典，并在2009年2月荣获赛迪集团颁发的“2008-2009中国技术支持服务年度成功企业”奖。2010年3月，组织荣获赛迪集团颁发的“辉煌十年，卓越企业”奖。2010年2月至6月，参与亚太顾客服务协会的杰出顾客关系服务奖的评选，一举获得“最佳全球支持服务”和“最佳顾客满意质量体系”两项殊荣。
作为微软全球五大技术支持中心之一，微软亚太区全球技术支持中心拥有来自21个不同的国家和地区的员工超过900人，分布在亚洲的14个城市中。
You can get more information from "ww***com[点击查看]
Any question, please contact me freely. my msn is "selena.monroe@". If you add me as your friend, I'd appreciate it very much if you will tell me who you are.
【微软】招聘云端售后网络工程师
We need some support engineers in Microsoft. Below information is for your reference.
ROLE: Support Engineer
Responsibilities：
1. Demonstrate the ability to manage a broad range of issues and critical situations.
2. Triage issues through impact assessment and initial investigation
3. Determine the priority of escalations received and ensure it is handled within the given SLA
4. Troubleshoot and/or escalate issue until resolution
5. Collaborate effectively with various Microsoft groups to drive resolution
6. Ensure appropriate communications are sent out on outages/maintenances to all stakeholders in a timely manner
7. Take an active role in collecting and relaying enhancements feedback on existing processes and workflows
8. Utilize effective multi lingual verbal/written skills to communicate with premier partners, vendors, service operations center and various Microsoft groups via electronic correspondence or telephone.
9. Participate in shift support coverage schedule providing timely, reliable and high-quality response, e.g. morning shift
Competencies
1. At least 3 years of Technical Support experience (in a Tier 2 or 3 role) including experience with technical support operational metrics, Customer Sat, MPI’s, SLA’s
2. Prior knowledge in at least one of the following disciplines is required: network operations, networking protocols, network authentication, messaging technology or messaging protocols, or other technical skill strengths with an online service or network communications
3. Strong working knowledge of Internet Protocols, networking, mail delivery systems, DNS, SMTP, mail applications required (relevant certifications preferred).Know the Different Types of DNS Records and what they are used for.
MX, CNAME, TXT, SRV
4. IP Routing and management
5. Know and use Trace Route, PING
6. Describe the function of a router
7. Describe how data flows
8. Networking
9. Exchange
10. General Internet concepts
11. Mail handling
12. How a browser functions
13. Certificate knowledge, troubleshooting
14. Able to display a high degree of organization and be able to prioritize tasks effectively
15. Ability to develop comprehensive problem/resolution/Post-Mortem descriptions
16. Accurate and logical problem solving abilities, troubleshooting abilities required
17. Strong Operational/Coordination skills/experience required
18. Experience with Customer Resolution Ticketing systems/User Account Administration
19. Must have sufficient technical depth to communicate with development and other internal organizations at a peer level
20. Able to create and follow documented process
21. Operation Engineers must have a good level of English proficiency in order to understand technical content written in English. In addition they must be able to troubleshoot, respond & translate online support incidents submitted in English as required. Engineers will be expected to effectively communicate both verbally & through electronic mediums to External customers and Partners in English to support resolution of Customer problems
Certification requirements:
1. MCP certification (preferred)
2.MCSE certification as an MS Systems Engineer is strongly preferred, but not essential requirement
You can get more information from "ww***com[点击查看]
We will contact you if necessary.
Any question, please contact me freely. My msn is "selena.monroe@". If you add me as your friend, I'd appreciate it very much if you will tell me who you are.
Please do not send any message to this private ID.
【微软】招聘云端产品 Support Engineer（非应届生职位）
要求：英语口语流利，有良好的沟通能力和service sense，对Microsoft感兴趣，愿意从事support技术工作，有MCSE、MCP或MCITP者佳，熟悉server或outlook者佳，已经毕业可全职工作
待遇：规范的操作流程，良好的学习环境，职业生涯发展途径
如有意向，请以“CSS-姓名-学校（毕业年份）-投递日期”为主题，如“CSS-王伟-复旦（2009）-0516”
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