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Market leading global E-Commerce Designer Eyewear Company seeks English Customer Service Representative for flexible part-time evening role.
Perfect for students seeking medium to long term opportunity
Founded in 2006, Motion Global is a dynamic and fast growing e-retailer with a specialty in designer eyewear. With operations in Shanghai, Hong Kong, USA and Europe, Motion Global has become a market leader in over 20 countries around the world. We retail over 100 of the worlds top luxury designer brands including Armani, Gucci, Dior, Ray Ban, Prada etc.
Motion Global has a unique, young, international and entrepreneurial culture that promotes fast career progression and self-development. Passionate and effective employees are usually promoted quickly to managerial positions, operating teams with high degrees of responsibility. Do not miss out on this unique opportunity to fast track your career development.
We are seeking for an English Customer Service Representative to join our growing team in a part time, flexible capacity in the evenings. Reporting directly to the Operations Manager you will be responsible for handling customer inquiries, servicing and developing our United States customer base.
The candidate will have the following competencies
- Proficient English Language Skills
- Excellent people skills
- Excellent conflict resolution skills
- Attention to detail and be able to work under pressure
- Lateral thinker and self starter with mature & balanced reasoning
- Positive attitude with a genuine desire for career progression
- Excellent time management & documentation skills
- Work well in a team environment
- Proficient in the use of Microsoft Word and Microsoft Excel
The successful candidate will be performing the following
- Handling consumer inquiries
- Maintaining and growing our customer base
- Maintaining a high online reputation for the English markets
- Attending ongoing training
To apply for this position please email operationshr@ and provide the following upon application:
Cover Letter with expected income
Resume in English
At least 2 referees contact information
Motion Global是一家快速发展的外资电子商务公司。公司目前在上海，中国香港和澳大利亚均设有办公室。由于公司业务发展迅速，公司上海办公室需要招聘若干名英文客服人员。需通过电话和电子邮件与欧美及澳洲等使用英文的国家及地区的客户进行联络。
要求：
英文流利；
与人沟通良好，适应团队工作；
具有很好的处理电子商务订单及客人提出的问题的能力；
细致耐心；
能够承受工作中的压力；
很好的自我思考能力和解决问题的能力；
熟悉Office操作，尤其是Word和Excel。
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