[上海]凌拓（上海）商贸有限公司

NetApp Technology / Leading Innovative Technology and data management solutions
    NetApp is a $5.1 billion, Fortune 500 company with 11,000 employees in more than 150 offices worldwide, but unless you write code or support a data management system driven by NetApp® technology, you might not know what we do. That’s OK; we are not exactly a household name.
    NetApp is running at the heart of their data centers, supporting their most critical applications.
    Our innovative storage and data management solutions resonate with these customers because of our dedication to simplicity and to their respective success by enabling them to reduce their application development cycles, deploy new projects more quickly to respond to the business, get to market faster, and dramatically lower their costs.
    If you aren’t that technical and want to learn more about our products in simple terms, check out Dave Hitz’s entertaining article. He makes it simple.
    And if you are into the technical side of things, you can sign up for our monthly Tech OnTap newsletter to stay up to date on changes to our technology.
    Learn more about how NetApp has helped customers go further, faster.
   
    Life at NetApp
    Come see for yourself why NetApp is not just a great place to develop your career, it’s also an exciting place to work.
    We work hard at NetApp, but we also understand the importance of supporting a healthy, happy lifestyle; having a diverse work environment; and doing our part for our global environment.
   
    FORTUNE Magazine and The Great Place to Work Institute have verified once again what we at NetApp already knew: This is a great place to work—around the world. NetApp is ranked #6 on FORTUNE’s 2012 “100 Best Companies to Work For” list, and was also ranked #3 on the Great Place to Work Institute’s list of the "World’s Best Multinational Workplaces 2011." thanks in part to our unique offering of employee benefits and our employee enthusiasm. Creating a healthy work environment plays an important role in building employee enthusiasm and fostering the collaboration and creativity for which NetApp is known. Our daily activities and events help us build our community and maintain a healthy balance between work and play. In addition to a great work environment, you’ll get to work on one of the leading innovative storage and data management solutions in the industry.
    So visit us at any one of our sites. Come meet the people who make NetApp a great place to work.
   

Job Summary:
    As an enrty-level Systems Engineer in NetApp’s Field Operations function, you are responsible for providing pre-sales support for selling NetApp’s Products, Solutions and Professional Services to existing and potential customers, under necessary mentorship and coaching by experience NetApp professionals.
   
    You will develop and utilize your technical and relationship building skills in working with data protection and data management solution vendors, partners and sales representatives to ensure that optimum systems solutions are provided to customers.
   
    In this entry-level professional position, your overall focus areas will be in supporting and developing processes and systems for quick and thorough responses to customer RFP’s, provide systems configuration recommendations, and apply your background and experience to deliver solutions to technical problems. You will build your technical and customer services skills by working directly with customers and gaining knowledge from more senior NetApp professionals within and beyond Field Operations function. You will also be required to learn from existing best practices and customer references to improve and mature your pre-sales skills.
   
    Essential Functions:
    The essential responsibilities of the Systems Engineers are to work directly with the NetApp sales team to support customers in pre-sales and, sometimes, post sales situations, and to work effectively across functions with other NetApp employees in Sales, Marketing, and Customer Service & Development areas.
   
    Requirements:
    • Critical and Logical thinking
    • Good written and verbal communication skills, in Mandarin and English.
    • Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
    • Account management and project management experience.
    • Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
    • Ability to follow standard engineering principles and practices.
    • Creative approach to problem solving.
    • Comfortable with intensive travels to the prospective customer’s sites as necessary.
   
    Education & Experience:
    • 0 to 2 years of experience is required. (To be confirmed by TSO and HR management)
    • A Bachelor of Sciences Degree in Computer Science; or equivalent is required
    • CET-6 and equivalent English language skill, both in written and verbally
    • Good understanding of IT industry and technical trends
    • Experience which demonstrates an ability to understand and communicate technical solutions selling concepts is beneficial.
   
    Working Location:上海市静安区南京西路338号天安中心2503 室
    北京市朝阳区工体北路甲2号　盈科中心A座701室
    广州市天河区林和中路8号海航大厦10楼1043室
    Contact Person: Echo Zhong
    Contact email address: echo.zhong@