[山东]斯凯孚2013招聘

2013斯凯孚校园招聘

斯凯孚2013年中国培训生项目现已启动，诚邀高潜能的应届本科毕业生加入我们在中国的人才团队！
对于成功申请者，公司将会根据其所申请的岗位，为其度身制定12个月的发展计划，以帮助培训生更好的了解SKF中国不同的业务和职能单元，为将来目标岗位上的工作打好基础。

斯凯孚（中国）销售有限公司

1907年，瑞典哥德堡一位年轻的维修工程师温奎斯特先生，由于轴承的经常损坏非常苦恼，因而发明了自调心球轴承，并成功地在同年创立了斯凯孚轴承公司。

时至今日，斯凯孚是全球领先的轴承、密封件、机电一体化、服务和润滑系统的供应商，业务分布全世界130多个国家。斯凯孚在全球32个国家拥有大约130家生产企业，雇员45000名左右以及15000多家授权代理商和经销商。斯凯孚集团2011年销售额达662.16亿瑞典克朗。凭借电子商务平台和全球经销网络，斯凯孚能够始终紧贴客户需求，为客户提供产品和服务。

斯凯孚的业务主要通过三大业务领域开展：汽车、工业市场战略行业，以及工业市场区域销售及服务。斯凯孚的业务涉及约40个行业，例如汽车、风电、铁路、机床、矿山、冶金、医疗、食品和饮料以及造纸行业等。

斯凯孚在中国的历史可谓源远流长。1912年，斯凯孚首次在上海设立销售代理商，并于1916年，在上海成立首家销售分公司。现在, 斯凯孚在中国5000多名员工，14家生产单位，多家销售公司和服务单位，为广大客户提供优质产品和服务。2010年，斯凯孚全球技术中心在上海设立。斯凯孚在中国的总部位于上海。

Position: Customer Service Specialist，Truck

Division：Automotive

Location: Jinan

Job Description,

-      Participates actively in all quality improvement activities to enhance customer satisfaction and business results.

-      Reviews enquiries and contracts to ensure that customers’ requirements are well-understood and can be satisfied within company’s ability and policy.   

-      Prepares quotation in SCSS accurately and according to the defined company standard and policy for customer to facilitate business negotiation.

-      Prepares contracts (if required) and perform contract review to ensure that customers’ requirements are well defined in the contracts and are within company’s capability and policy.  This responsibility is not applicable to those contracts received and reviewed by CS Supervisor and Unit Head.

-      Performs order follow-up which includes order entry, acknowledgment and monitoring of delivery changes to ensure that customers’ requirements are fulfilled satisfactorily.

-      Coordinates with SKF Group and related functional areas to achieve the defined level of service-out reliability and customer satisfaction.

-      Works closely with customers and related functional areas on delivery and payment arrangement to prevent unnecessary pile-up of stock.

-      Handles administrative complaints promptly to provide satisfactory explanation and corrective actions to customers.

-      Assists in sales forecasting of backorders to facilitate the monitoring of sales target achievement.

-      Advises customer about shipping status and related documents to ensure that customers are well informed of the delivery status.

-      Coordinates with related functions or importer assigned by customer to arrange delivery of physical goods and related documents such as invoice, packing list etc. to customer on time according to customer’s requirement.

-      Coordinates with business team or customer to arrange goods return and follow up on the issue of credit note after receiving inspection

-      Supports distributor to ensure a smooth TecCom operation.

Requirements,

-      Bachelor Degreein business studies or equivalent

-      Basic PC skills

-      Good interpersonal, communication and coordination skill

-      Fluency in English and Mandarin

-      Knowledge in business and commercial field

请于2012年12月31日前将中英文简历投递到recruit.china@