[上海]赫伯罗特船务(中国)有限公司2013实习生招聘

客服部和销售部各2名实习的岗位，优秀者可留用的。

Introduction介绍：

德国赫伯罗特股份公司是目前世界前五大船公司之一，赫伯罗特船务（中国）有限公司是德国赫伯罗特集团在中国的独资机构，致力于全球化的集装箱服务，在100多个国家拥有500家分支机构。拥有超过160年历史的赫伯罗特致力于全球化的集装箱服务和环境保护。业务遍布于南部欧洲，北部欧洲，北美洲，拉丁美洲和亚洲之间。现因业务发展需要，诚聘所述人员。

Hapag-Lloyd AG is currently first five ship one of companies in the world. Hapag-LIoyd shipping (China) Co., LTD. is the German group in China's owned organization dedicated to the globalization service in more than 100 countries, which has 500 branches. For more than 160 years Hapag-Lloyd has set industry-wide benchmarks for reliability, service, productivity and environmental protection. Business throughout Southern Europe, Northern Europe, North America, Latin America and Asia. Due to business development, we need to recruit the persons referred to.

Position   : Intern Customer Service

Responsibilities:

Shipment request evaluation

AMS/ACI Self filer verification

Credit worthiness

Time (Late booking, booking in time, AMS/ACI relevance check)

Identifies the route that will move containers from the beginning to the ending location

Creates bookings in FIS and accurately assigns rates

Allocation check

Works with the Equipment Department to determine equipment availability

Shipment definition

AMS/ACI self filer specification

Shipment announce

Shipment status check

Shipment rating and RA/ Tariff retrieval

Creates and distribute Booking Confirmations

Filing of documents

Ensures that any and all documentation required for a shipment is received in a timely manner

Updates bookings when  necessary and  notifies all affected parties of changes

Attends to telephone enquiries from customers

Coordinates with terminal operations to assure efficient and effective handling of shipments

Corresponds with world-wide offices to track shipments

Works closely with all departments to assure specific customers’ needs are handled appropriately

 

                                      

Position  : Intern Sales Support

Responsibilities:

The Sales Support – Area North and Central, China is responsible to:

Handle quotations for customers

File agreed rates in Hapag Lloyd systems

Generate performance reports

Follow up with existing customers (mostly FOB) to maintain their support

Coordinate with customers on space forecast

Qualify sales leads for sales executives

Promote Hapag Lloyd new products e.g. intermodal services to our customers

Handle/co-ordinate complaints or objections

Quotations

Handle quotations through FIS

Upon received confirmations from customers file agreed rates in FIS

Customer maintenance

Regularly contact customers as assigned and record follow up actions in SAM

Ensure the monthly KPI of number of calls be met

Collate space forecasts from customers and coordinate with Sales Steering

Sales support

Qualify sales leads from overseas offices

Generate customers performance reports for performance review

Promote new products to our customers  

Communicate with customers on advisories e.g. GRI, service changes                                                                                                                                                                                                                                                                                                                                                                                                                                                              

 

Requirements要求:  

1一周4~5天实习

2 英语4级，6级

3有船公司或者货代相关实习经历，了解相关航运知识为佳

4良好的适应能力和交流能力 

  

Hapag-Lloyd (China) Shipping Ltd.

8F, Citic Plaza, No. 1350 North Sichuan Road

Hongkou District, Shanghai PRC 200080

P.R.China

中国上海市虹口区四川北路1350号申虹广场8楼

 

Tel: 86-21-26066013

Fax: 86-21-26066001

 

JiaQiClara.Wang@

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