[广东]汇丰银行（中国）有限公司广州分行2013招聘

To be successful in the role, you should meet the following requirements:

- Bachelor degree or above(recognized by the state)
- One year or above working experience is preferred
- Experience in sales-related function is preferred
- Result-driven and able to work under pressure
- Firm believer of long-term, ethical client relationship
- Strong interpersonal skills and effective presentation skills
- Customer-centric service mindset
- Good spoken and written English is a plus


Premier Relationship Assistant （客户经理助理）
工作地点：广州，深圳

In this role, you will:
-To handle all inferior HSBC Premier (HP) accounts and zero-balance HP accounts follow up work
-To chase deposit from all Home Mortgage Loan (HML) customers with monthly average
-balance below the threshold for HML preferential interest rate
- To answer all incoming HP phone calls if Premier Relationship Officer (PRO) is occupied and to be
responsible for all messages HP customer leave in PRO's voice mail
- To make sure HP gift redemption mechanics works smoothly
- To proactively identify sales opportunities, cross-sell bank products and services most beneficial to customers, and individually complete sales process if all PROs are occupied
- To back up PRO who is on leave or during lunchtime


To be successful in the role, you should meet the following requirements:
- Bachelor degree or above(recognized by the state)
- With 1-2 years' working experience, sales or customer service experience is preferred
- Good communication and selling skills
-Good understanding of Retail Banking and Wealth Management products and services
-Good spoken and written English
-Well organized
- With nice personality


HML Sales Representative (住房按揭业务销售代表)
工作地点：广州

In this role, you will:
-Contributes to the achievement of HML business target: To acquire new HML cases from on-site sales activities and channels developed by HML BD team. Following up HML referrals from other business functions. To conduct the daily activity management to well plan and review the business achievements against target;
-Contribute to the improvement of customer experience and strengthened market competitiveness
-Delivery satisfactory HML sales and service quality by making sure of high quality HML documentation, and closely follow-up of the approval and drawdown of each case.
-Maintain HSBC internal control standards, implement and observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.
-To proactively acquire new HML cases under the market with fierce competition and bank's conservative credit policies

To be successful in the role, you should meet the following requirements:
-Bachelor degree or above
-With 1-3 years' working experience, sales or channel development experience is preferred
-Knowledge of HML products, credit policies and HML business process
-Sound knowledge of various forms of banking products & services
-Good interpersonal and communication skills
-Strong presentation and sales skills
-Customer service orientation

Customer Servive Representative (客户服务代表)
工作地点：潮州，中山

In this role, you will:
- To identify potential high value customers with large deposits for referral to Personal Relationship Officer(PRO).
- To deliver high standard of professional service to ensure customer satisfaction, establish good
relationship with existing and walk-in customers, evaluate customers' needs & cross-sell appropriate products.
- To maintain service enhancement in ensuring the professional environment of the bank hall
and handling difficult situations to customers' satisfaction.
- To complete the data entry, and the processing of documents on new business intakes received during branch
opening hours.
- To answer customers'enquiries and introduce relevant local rules and regulations.
- To collect market intelligence & report customer feedback, usage, receptiveness, etc.

To be successful in the role, you should meet the following requirements:
- BA degree or above
- Accountability and reliability with good communication skills
- Good understanding of Retail Banking and Wealth Management (RBWM) products and service
- Good sense of customer service as well as responsibility
- Be familiar with the Bank's various products and services
- Proficiency in both spoken and written English as well as Chinese


You'll achieve more when you join HSBC.
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Issued by HSBC Bank (China) Company Limited