- 工作地点：上海
- 职位：Client Servicing Associate
- 信息来源：上海财经大学
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We are a Shanghai-based research and consulting firm specializing in the Chinese investment management industry. Founded in 2004, we bring together a diverse team of professionals well versed in local dynamics and the global needs of the financial services industry. Through standardized research publications and tailored projects, we provide our clients - both active and prospective participants in the Chinese financial services industry - with leading market intelligence and strategic industry insights. Our advisory service utilizes our appreciation of each client's value propositions and strong understanding of local market dynamics to produce timely and actionable recommendations for our clients.
招聘职位名称：Client Servicing Associate
| 招聘人数： | 1 | 职位类型： | 全职 |
| 工作地点： | 上海 | 发布日期： | 2013-09-03 |
| 截止日期： | 2013-10-31 |
Requirements
• Undergraduate Degree (BA/BS)
• Background or a strong interest in asset management, finance, economics
• You will be expected to be organized, a team player, have a willingness to achieve and be able to prioritize your time efficiently.
• Ability to multi-task effectively and with a service oriented attitude
• Strong telephone/communication skills
• Exceptional written and verbal communications skills and fluent in both spoken and written English and Mandarin. Candidates with proficiency in additional languages will be strongly considered.
• Proficiency in MS Office applications
Responsibilities
• Responsible for client servicing and any related activities such as maintaining and developing client relationships.
• Provide customer service and support to both existing and new customers, and prepare all related documents such as contracts, invoices and distribution lists.
• Provide support and liaison to the management, sales and consulting teams to ensure that customer service standards are developed, maintained, and consistently followed.
• Handling inbound customer telephone calls and responding appropriately e.g. complaints, queries, and initial sales enquiries.
• Maintain accurate and up to date customer information.
• Build executive level relationships with clients to understand their business needs in relation to the use of our products and services
• Become a contributing member of a dynamic company
Please send your resume to mavis.li@ with "Client Servicing Associate" in the email title.
