[东莞]汇丰银行（中国）有限公司广州分行

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Some careers shine brighter than others.
If you're looking for a role that will help you stand out at HSBC, take a look at how you can fulfill your potential.

Retail Banking and Wealth Management
Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

1. Customer Development Representative DNG
(Indicative Grade: Band 8; No. of Vacancy: 1; Location: 东莞市中心)

We are currently seeking an experienced professional to join this team in the role.
In this role, you will:
To achieve pre-set sales targets of personal banking products
To conduct needs-based selling activities through effective sales processes
To project a professional image while conducting sales activities
To promptly and effectively respond to customer enquiries, feedbacks and complaints
To prepare and submit sales progress reports on a regular basis

To be successful in the role, you should meet the following requirements:
Bachelor degree or above(recognized by the state)
One year or above working experience is preferred
Experience in sales-related function is preferred
Result-driven and able to work under pressure
Firm believer of long-term, ethical client relationship
Strong interpersonal skills and effective presentation skills
Customer-centric service mindset
Good spoken and written English is a plus

2.Teller, Retail Banking and Wealth Management

(Indicative Grade: Band 8;No. of Vacancy: 1; Location: 东莞厚街)

We are currently seeking an experienced professional to join this team in the role of Teller.

In this role, you will:

• To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customers
• To establish and keep good relationship with valuable customers by providing one-stop counter services
• To have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customers
• To report customer feedback and collect market intelligence in order to seek continuous improvement in customer service
• Be familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior
  
  

To be successful in the role, you should meet the following requirements:

• Bachelor degree or above(recognized by the state)
• Solid knowledge on Retail Banking and Wealth Management operations and products
• Good understanding of local rules and regulations and internal guideline
• Strong sense of responsibility
• Good communication and interpersonal skill
• Good written and spoken English
• Good sales sense and selling skills
• Nice personality

You'll achieve more when you join HSBC.

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Issued by HSBC Bank (China) Company Limited