[苏州]ZARA苏州观前街旗舰店2014招聘

Store Management Trainee/店铺储备干部

As a head of section in one of our stores, you will be responsible for the following aspects: 

Product management: suiting collections to customer's tastes, making orders, returns, ranges, invoice control (incidents) and dealing with complaints. Also responsible for fitting alarms, fitting garments on hangers, folding, stacking, replacing, attending to alterations and orders, and carrying out the inventory for the section.

Image: setting up and co-ordinating garments; controlling the image of the section.

Personnel management: helping the manager in selecting staff to work in the section; evaluating and communicating impressions with the manager; training and motivating the staff in their section; helping the manager organize timetables, holidays, sales periods and bank holidays.

PROFILE: 
Affinity with the product: able to identify with collections
Ability to co-ordinate
Working with customers: enjoy dealing with customers' needs 

PERSONAL PROFILE & CAPABILITIES:
Qualities for leadership, communication and teamwork

ACADEMIC BACKGROUND
University education background is highly preferred

LANGUAGE SKILLS
Fluent in English. Local language.

导购员

工作内容： 
1、接待顾客的咨询，了解顾客的需求，提供良好的顾客服务，妥善处理客户纠纷/客户投诉 
2、熟悉品类/质地/颜色/尺寸及清洗等商品基本知识和公司提供的服务: 剪裁衣服/退换货/保留货品/店铺之间转货等

3、随时整理商品陈列及补货调整，保证店面环境舒适、整洁

4、熟悉店铺开店和闭店的工作流程，根据店铺的营运制度保证店铺的正常营运和销售

5、熟悉试衣间的流程，注重客户服务并在试衣间持续的销售

6、熟悉来货的流程和仓库的安排及管理

7、了解店铺陈列的主题和流行趋势

收银员

工作内容： 
1、在收银主管的直接领导下，做好客户的收费结算工作 
2、领取、使用、管理和归还收银备用金 
3、制作、打印、核对收银相关凭证；汇总收据、发票开具，编制相关报表 
4、根据收款凭证登记现金和银行日记账，并将凭证送至会计 
5、在收银区域提供客户相关服务，如：核对价格，商品退换，保留货品，库存检查，转货，发票开具，礼品卡销售，失物招领等

6、妥善保管收银及店铺其他设备，包括麦克风、音乐播放器、传真和复印机等

7、负责接听店铺来电，注意礼貌用语

8、其或他店铺相关的行政工作  

导购收银员的应聘条件：

1. 大专或相关学历以上
2. 具有较强的沟通能力和服务意识
3. 能吃苦耐劳，愿意承担压力
4. 欢迎各类应届毕业生应聘

工作时间：每周做五休二排班制，每天工作八小时，分早中晚三个班次

薪资福利：公司提供优厚的薪资福利待遇和内部晋升机会，缴纳五险一金，并且每年享有12天带薪年假。

应聘邮箱： hrsh@

应聘电话：021-61611900