- 工作地点：天津
- 职位：
- 信息来源：南开大学
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Hunter Sales, Tianjin Branch, Maersk Line
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Purpose & general responsibilities ofthe position:
- Accountable for Revenue and volume performance and deliver targets ofhis/her own customers/business hunting.
- Improveself effectiveness and efficiency, manage sales pipeline and segmentation,monitor performance against KPI and take corrective action where necessary
- Obtain and manage a growing & diverse client base with dynamic salesmanagement tool
- Responsible for local External Sales activities and tasks related to theteam
- Customer satisfaction & loyalty improvement
- Track & analyze market development
- Other ad-Hoc projectrelated with sales if any
Specific responsibilities ofthe position:
Sales process
- Drive both CIF volume to optimize profit and vessel utilization, tomaximize CY/FFE and achieve yearly revenue target,
- Aggressively explore local market for new business and enlarge accountbase, improve productivity to agreed level;
- Manage the selling process to external customers, including pricingcontract negotiations;
- Ensure full penetration into and mapping of customer organization
- Increase customer satisfaction
Customer Relationships
- Own the overall customer relationship for existing customers, as well aspotential new customers;
- Establish strong, multi-level,win/win relationships with new customers;
- Timely drive product promotion and grasp business opportunities throughclose customer communications;
- Timely respond to all related business inquiries internally orexternally, and timely follow up on service failure queries;
- Effectively handover to Customer Service,Operations, Finance, etc. for terms and conditions agreed with customers
Post sales support
- Actively engage Customer Service into thecustomer relationship to ensure customers know relevant contact points in caseof service failures
- Provide market intelligence and support Trade and Marketing team ontimely adjustment base on market response
Learningopportunities in the position:
- Result orientation;
- Understand market and customer drivers, as well as in-depth market andproduct knowledge;
- Bestpractice sales process management, e.g. account planning, contractnegotiations, etc;
- Extensive sales skills
Specificrequirements for the position:
Generic Characteristics
The ideal candidate will bea person with outgoing personality, result orientated, team member who hasstrong business, market & customer understanding and has strongcommunication skill. An individual is delivering objectives and increasingsales & yield performance.
Functional Capabilities
Mindset
- Take responsibility
- Seizing and qualifying opportunity
- Self-starter and team-player
- Will & skill to make adifference
- Action minded
- Collaborates across functions
- continually drive self salesefficiency & effectiveness
- Present and execute solutions ratherthan problems
- Transform targets to actions
Execution
- Strong product knowledge
- Strong knowledge about market, competitor, andindustry trends
- Grows and up-sells to existingcustomers, focusing on growth and profitability
- Develop new customers
- successfully manages negotiationprocess
- builds strong and lastingrelationships at all levels, focusing on decision makers and influencers
- thoroughly understands customerdrivers, needs and requirements
- Buildsand executes winning account strategies
CompanyIntroduction
Maersk Line is the world's largest container shipping, servingcustomers all across the globe. Maersk Line has 25,000 employees across 325offices in more than 125 countries. As a leading provider of container shippingservices, Maersk Line's mission is to provide opportunities in global commerce.Maersk Line helps customers source goods from anywhere in the world, creatingefficiencies in their supply chains, and making it possible for commodities toreach new markets more quickly. Maersk Line sets the standards in ensuringcontinuous and consistent reliable and quality service to its customers and isregarded amongst the most reliable carriers in the world.
