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[西安]ASML

(全职,发布于2014-05-21) 相关搜索
  • 工作地点:其它
  • 职位:Customer Support Engineer
  • 信息来源:西安交通大学
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ASML-Customer Support Engineer 客户服务工程师(西安)

作者: 阿斯麦(上海)光刻设备科技有限公司西安分公司 发表于:2014年05月20日17:47

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Location: XiAn, China
Be able to have 3~6 months on job training in other China city
Strong mobility will be preferred

Job Description:

- Install equipment at customer's locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Recommend design changes or substitution of materials when appropriate.
- Evaluate and diagnose problems and make appropriate repairs. Work with co-workers, customer & field support in isolating and solving problems.
- Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems.
- Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner. Act as a resource for users on routine malfunctions. Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.
- Perform administrative and coordination duties, including pass-downs, work orders, field service reports, system problem reports, and monthly reports. Prepare written technical reports on an independent basis. Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary.
- Should expect to spend more than 50% of the time inside the clean room working with mechanical and electrical equipment. The manager, supervisor and/or lead engineers set technical direction.
- Can work flexibly, can accept overtime working (maximum is 108 hours each quarter), can accept shift working (12 hours , day or night)
- Have initiative to communicate with colleagues and learn from them
- Can accept manager/leader’s arrangement based on company business needs


Educational Level :

- Position requires a BS degree in an engineering field or equivalent experience, mechanical aptitude, and knowledge of pneumatics, hydraulics, electronics, semiconductor processes, relevant software, and related.
- Knowledge of safety procedures required.
- Sufficient oral and written English level

Personal Skills:

- Off line analysis capability
- Analysis techniques and tools
- Analyzing capability
- Network to support difficult problems
-Speaking Korean language is a plus

Please send your resume to china.hr@

工作地点:
行业类别:
制造业
公司性质:
三资企业

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