- 工作地点：北京
- 职位：CT产品临床应用培训专员
- 信息来源：应届生求职网
说明：
此信息由应届生求职网审核并发布（查看原发布网址），应届生求职网转载该信息只是出于传递更多就业招聘信息，促进大学生就业的目的。如您对此转载信息有疑义，请与原信息发布者应届生求职网核实，并请同时联系本站处理该转载信息。
SLC H CS APP RAS Clinical Education Specialist 西门子（中国）有限公司 医疗领域 售后服务部 CT产品临床应用培训专员 (179317)
Job ID: 179317
Job Family: Customer Services
Location: Beijing
Organization: Healthcare Sector
Mode of employment: 仅限全职
For our Healthcare Sector we are looking for a Clinical Education
Specialist in the CS remote application service center at the earliest
opportunity.
The Clinical Education Specialist is mainly focus on real time high
quality application support and remote training to customer for
optimizing application& operation of defined product line (CT, MR,
Angiography, X-ray, NM & Molecular Image) across the product
lifecycle with telephone support and remote application service
platform, additionally he will support TSE and CSE from application side
to provide customer integrated service. 50% or more working time will
be in the RAS center. Beside that he will involve all the responsibility
of the clinical education specialist such as onsite application
training, presentation in training course, collaboration research and
consultation to Siemens product users. The remote application specialist
will report disciplinary to remote application manager and and
functionally to modality application manager.
临床应用培训专员，工作地点为西门子远程应用服务中心(上海)，主要工作为客户提供高质量的实时临床应用支持及远程应用培训，并协助TSE和CSE为客户
提供综合完善的售后服务，以提高客户满意度。除此之外，其工作可以涉及临床培训专员的所有职能，比如现场应用培训，应用培训班授课，与客户开展科研协作及
技术咨询等等。
What are my responsibilities?
1. Manage & Deliver the remote application support and training
Timely and high quality remote application support to the customer
application request from 800/SAP system,create training plan and
delivery high quality remote training and E-classroom training by
communicating with customers in advance (for responsible product line:
CT, MR, Angiography, X-ray, NM & Molecular Image);
Ensure that the customer value of the offered training (e.g.
contents, skill and other services) is perceived and transitioned into
product offerings;
2. Manage onsite application training if needed
Responsible to create training plan which is agreed by customers by
communicating with customers in advance (for responsible product line:
CT, MR, Angiography, X-ray, NM & Molecular Image, Radiation
Treatment);
Ensure that the customer value of the offered training (e.g.
contents, skill and other services) is perceived and transitioned into
product offerings;
3. Collaboration research and consultation
Drive the creation and ensure execution of the collaboration research in cooperation with customers, marketing management;
Responsible for consultation of optimized protocol, image quality, dose control, workflow, ect.
Ensure that all the activities are in line with the application service goals: customer satisfaction and business demand;
4. Support training courses and workshop
Support to develop training courses for defined product (line) in
line with the customer service strategic direction: solve training issue
multidimensional and proactively, make customer service as one reason
to buy Siemens product and service;
Fulfill or support training courses and workshop with high academic quality and customer attractiveness;
5. If applicable: Departmental Management
Define, implement and meet departmental goals in accordance with overall application service management goals and targets;
Directs the effective management of personnel to include
performance management, salary recommendations, objective setting and
development, in order to achieve set goals and objectives;
Assess, hire, hold and develop critical know-how;
Skill management and development of employees and keep employees satisfied;
Provide and ensure applicable processes in accordance to the
Siemens global process house, to facilitate work and ensure the quality
of output;
Control departmental resources and budget.
What do I need to qualify for this job?
1. Medical knowledge and skill
Product knowledge of the relevant products (CT, MR, Angiography, X-ray, Nuclear Medicine, Radiation Treatment)
Application knowledge of the relevant application areas
Microsoft Office
Complaint handling
Corrective and preventive actions
2. Language
English above 4 grades
3. Professional experience
University level or degree in clinical specialty, medical education degree above bachelor
At least 2 years of general working experience in an clinical or medical technician role
Radiology/ cardiology experience is preferred
What else do I need to know?
The Siemens Healthcare Sector is one of the world's
largest suppliers to the healthcare industry and a trendsetter in
medical imaging, laboratory diagnostics, medical information technology
and hearing aids. Siemens offers its customers products and solutions
for the entire range of patient care from a single source - from
prevention and early detection to diagnosis, and on to treatment and
aftercare. By optimizing clinical workflows for the most common
diseases, Siemens also makes healthcare faster, better and more
cost-effective. Siemens Healthcare employs some 51,000 employees
worldwide and operates around the world. In fiscal year 2011 (to
September 30), the Sector posted revenue of 12.5 billion euros and
profit of around 1.3 billion euros. For further information please
visit: ww***are[点击查看]
How do I apply?
We are looking forward to receiving your online -application.
To submit your application on-line, please click the button "Apply".
Contact
If you want to know more Siemens job opportunities, please be free to log in our career website
ww***.cn[点击查看]
如需了解更多西门子职位信息，请登录西门子招贤纳士网站
ww***.cn[点击查看]
Siemens Recruiting Team
○YingJie_Sheng•com○
