- 工作地点：上海
- 职位：[上海]林德集团招聘IT Helpdesk Intern
- 信息来源：上海理工大学bbs
说明：
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要求：3天以上/周，实习六个月左右
专业：IT信息方向， 2015年毕业学生优先考虑, 有留用机会
地点：浦东金桥，有班车提供
Principal responsibilities
- This position will be responsible for the prompt service given to the end users as they contact the IS Helpdesk for IS technical support through call, email or user visit.
- This position will provide service request / incident / problem determination, recording, resolution or problem escalation for IT products and services. These products and services include networks, PCs and related devices, software, systems and applications etc.
- The IS Helpdesk is responsible for IS first level support for Shanghai Headoffice and its other companies in China.
Required qualifications
- Outstanding ‘interpersonal and soft' skills.
- telephone skills; able to deal with situations and to portray a customer service attitude over the phone.
- ability to troubleshoot problems.
- IS technical & PC problem resolution skills including hardware and software, system and applications.
- Excellent verbal, keyboard and written communication skills
- fluent in English.
- Highly motivated to solve problems.
有意向者注明IT Helpdesk Intern-姓名-学校-年级-每周几天 发送至邮箱jammie.li@
▷Y▷ing▷J▷ie▷S▷heng○com▷
