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[厦门]戴尔公司招聘Inside Product Specialist II

(全职,发布于2016-02-19) 相关搜索
  • 工作地点:其它
  • 职位:
  • 信息来源:戴尔
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联系人:Daisy Ruan

联系邮箱:daisy_ruan@

联系电话:0592-8185977

 

 

 

Job Title:  Inside Product Specialist II

 

Role Overview

 

Responsible for selling a defined set of products and services. Provides technical advice to the inside sales teams during the sales process. Accountable for delivering technical solutions, products, and /or services that address customer needs of varying complexity (via telephone, chat, web, or e-mail); or working with subject matter expert to address a solution of even higher complexity.

 

Role & Responsibilities:

• Provides product or BU specific expertise.

• May own account sets and/ or be called into accounts as opportunities are identified.

 

• Acts as a technical resource to support the sales organization to meet and/or exceed their objectives.

 

• Identifies customer needs/ requirements, and recommends the appropriate products and solutions.

 

• Provides pre-sales technical support during the sales process

 

• Remains up-to-date on new product, technology, and services offerings.

 

• Stays current on industry and vertical solutions as well.

 

• Assists in the on-going technical education and development of the broader team.

 

• Promotes and positions key strategic product and service offerings.

 

Requirements:

 

·        Effectively articulates the value proposition associated with Dell’s products and services.

 

·        Recommends business solutions considering customer needs and Dell interests.

 

·        Builds relationships with customers based on knowledge of Dell’s technology, products, and services.

 

·        Stays abreast of current industry trends and how Dell’s customers are being impacted to help solve specific market challenges in targeted industries.

 

·        Leverages cross-functional resources to achieve results/meet customer needs.

 

·        Effectively prioritizes multiple demands while ensuring customer needs are met.

 

·        Makes decision based on an appropriate amount of information/data analysis.

 

 

 

 

Qualifications:

 ·        High school diploma or equivalent required. Associates degree, technical college or some college course work preferred.