[香港]AEGIS BPO MALAYSIA SDN.BHD

单位名称

sc***.cn[点击查看]

主题

AEGIS BPO MALAYSIA酒店旅游客服员招聘

招聘截止日期

2016-06-09

应聘网址

ww***com[点击查看]

简历投递邮箱

wong.shu.yi@aegisbpo.com.my

招聘说明：

Travel Centre Consultant

Responsibilities:

•       To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries.

•       To exceed customers' expectation in terms of customer service & accurate information.

•       To be able to provide information related to travel and tours for customers' convenient traveling.

Requirements:

•       Candidate must possess at least a Diploma level qualification, preferably from Hospitality/Tourism/Hotel Management or equivalent.

•       Candidate with Diploma level qualification in other fields of study are also encouraged to apply

•       Required language(s): Cantonese & Mandarin (fluent spoken English will be an added advantage).

•       Minimum 1 year of working experience in the service industry will be an added advantage for this position.

•       Fresh graduates from Tourism & Hospitality who are interested to start their career in a call centre are also encouraged to apply - Full Training Provided

•       Applicant must be willing to work in Malaysia.

•       Applicant must be willing to work from rotational shift.

Salary & Benefit:

•       5 working days in a week (rotational in a week)

•       Expedia travel benefits (staff discount)

•       Commission/ Incentives: can earn unlimited per month.

•       Rest & relax area (pool & foosball table, etc)

•       Gym and shower facilities.

•       Quarterly staff recognition and appreciation

Career Prospect:

•       Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager.

•       IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.

酒店旅游客服员（客服）

-接听香港客户电话，处理酒店与机票询问，预定，售后和投诉以及邮件处理

-提供准确的信息与资料给客户

-工作时间包括周末，假日以及轮流值班

-语言需求：英语 & 粤语 (中文书写)

-公司将会提供签证护照给外地人

要求资格

-至少大专生, 最好是酒店/旅游/酒店管理或同等学历。

-与其它研究领域文凭一级资质的候选也被鼓励申请

-至少1年的在服务行业工作经验，将成为这个位置上一个额外的好处。

-拥有良好的沟通能力（粤语和华语）

-鼓励应届生申请，公司将提供培训

申请人必须愿意在马来西亚工作。

-能够轮流值班（轮班9小时-1小时半休息）

员工福利

-一周工作五天

-Expedia的旅游福利 (员工折扣）

-可赚取无限佣金

-拥有舒适的休息室，gym和其他设备

-拥有职业发展机会，升职机会

-升值机会: 旅游中心顾问>组长>高级组组长>助理经理>经理>高级经理

有兴趣者请联系+60164417413 +60376613671

履历表发送到 wong.shu.yi@aegisbpo.com.my

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