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Major accountabilities
Perform software/hardware installation and configuration processes
Work closely with ADD sales teams and Informatics Sales colleagues to develop and profitably grow existing customer accounts
Support sales/service activities and provide expert knowledge on the total solution
Maintain the software & the system
Deliver structured software application product training to the end user
Provide comprehensive support for entire IT solution
Ensure the knowledge & experience learned from other countries can be shared and applied into daily work effectively
Requirements
Bachelor degree & above, major in Electronic Informatics Technology related
Excellent IT functional expertise, IT product and industry knowledge in Laboratory Medicine
Excellent communication, interpersonal and influencing skills
IT Skills: C++ or RFID preferred
Good English Skills: oral & written