[天津]恩智浦（中国）管理有限公司

职能类别:质量管理/测试工程师(QA/QC工程师)

Responsibilities:

• Manage customer return process including problem solving process.
• Provide follow-up on all customer failure analyses, communication and issue resolution at all levels.
• Act as customer advocate for product quality, including customer and internal management communications and presentations, for customer and internal quality review.
• Customer interaction and negotiation on quality cases solving.
• Customer loyalty development.
• Provide product support.
• Interface with internal and external factories on reliability and quality issues.
• Support continuous improvement, defect reduction activities, and cost reduction activities.
• Lead product teams, factories, and associated support through quality issue resolution process.
• Support customers with technical reliability and quality consult.
• Work with customers to address product reliability and quality issues.
• Coordinate and/or Participate in the Change Action Board (CAB).
• Participate in Material Review Boards (MRB).

Requirements:

• Bachelor Degree or above in Electrical Engineering, Science.
• Application Engineering experience would be an advantage.
• Process control and other six sigma tools knowledge.
• Demonstrated data analysis and problem solving skills.
• Ability to resolve complex customer issues and lead cross-functional teams.
• Strong written and verbal communication and presentation skills and ability to influence others.
• Flexibility to adjust to change and multiple ongoing issues in a fast-paced, customer-focused environment.
• Ability to work independent of management with leadership skills.
• Overseas education and/or working experience are preferred.

公司名称:恩智浦（中国）管理有限公司 公司类型:外资（欧美） 公司介绍:恩智浦半导体NASDAQ:NXPI)致力于通过安全连接及基础设施解决方案为人们更智慧、便捷的生活保驾护航。作为全球领先的嵌入式应用安全连接技术领导者，恩智浦不断推动着互联汽车、物联终端等智能安全互联应用市场的创新。恩智浦拥有超过60年的专业技术及经验，在全球逾35个国家设有业务机构，员工达45000人。