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有效期:2017-03-21 发布日期:2016-12-21浏览次数:
单位名称:北京鑫裕盛船舶管理有限公司
单位所在地:北京市东城区
单位地址:北京市东城区安定门东大街28号雍和大厦C座9层
单位网址:ww***com[点击查看]
联系电话:964097605
联系人:张帆
电子邮箱:hr@
北京鑫裕盛船舶管理有限公司成立于2002年,主要从事国际海员劳务外派。
公司通过了挪威船级社ISO9001: 2000质量管理体系认证,具备中国船东协会成员、中国对外承包商会成员、中国海员协调机构成员资格。公司总部在北京市北二环沿线,上海设有分公司和合资公司,武汉设有分公司和培训中心。
公司客户定位于欧洲及亚洲,主要为美国、德国、挪威、丹麦、希腊、中国香港、新加坡、马来西亚、日本、韩国等国家和地区的著名航运企业。
公司在船员的招募、培训、管理和外派运营等方面形成了一套完善的运作机制,目前已建立起一支3000多人的船员队伍。2006-2009年连续四年被评选为“中国十佳船员劳务公司”!
鑫裕盛的价值观: 关爱、诚信、责任、环保
我们渴求的人才: 以国际船员外派为事业发展平台,具备良好的职业素质(热爱船员、认真严谨、结果导向), 强烈的服务意识,良好的人际界面及沟通能力,可以使用英语作为工作语言,能适应并配合船员远洋工作特点。
公司渴求人才,坚持不懈地为员工提供广阔的发展空间,包括:专业向上的工作环境、境外优质船东客户、具竞争力的薪酬福利待遇、众多的培训和发展机会(含出国考查和工作访问)、完善的职业发展规划。
我们热烈欢迎各类优秀人才加盟鑫裕盛,与鑫裕盛共同成长、分享成功的喜悦。
职位名称:Travel Concierge
职位要求:
PURPOSE OF POSITION
You ensure fullest guest satisfaction, lead and accompany our guests on multi-day tours, manage arrangements and services, coordinate excursion activities, provide relevant information and in-depth knowledge of the destinations and organization of the program in accordance with the Viking China Outbound Standards.
ASSIGNMENTS/RESPONSIBILITIES
?Organisation of arrivals and transfer to the Hotel and Vessel
?Ensuring smooth operation of transfers (transfer / luggage / times)
?Assistance to guests with lost luggage
?Coordination of airport representative and assisting with passenger travels
?Organizing guest information documents (city maps/ brochures / hand outs, welcome letter, questionnaires)
?Tour Director desk hours in accordance with the tour layout
?Responsible for providing relevant information about the tour, welcome briefing and local, cultural and historic commentary on the coach
?Offer advice on food/restaurants, shopping, and activities during free time
?Receipt and handling of guest complaints & private guest excursions
?Liaising with Lead Travel Concierge to inform about special guest needs and communicate estimated arrival time and check actual docking location
Excursion
?Coordination of all excursions including audio equipment
?Liaising with local suppliers (reconfirmation of reservations, motor coaches, guides…)
?Instructing and briefing local guides prior to excursions
?Accompanying of all excursions and walks (with or without local guides)
?Controlling and monitoring of implementation and quality of the excursions
Supervisor: Lead Travel Concierge
Gives instructions to: Local Tour Guides, Bus Drivers and other service side staff
Receives instructions from: Corporate Program Services Manager, Lead Travel Concierge