[上海]劳瑞德投资咨询（上海）有限公司2017招聘

LAUREATE AND UNIVERSITY OF LIVERPOOL

   Laureate Online Education is a leader in online learning. Part of the Laureate Group, based in Baltimore in the USA, we have developed an online learning platform and university partnerships that are making online degree studies available to working professionals across the world.

  Now we are here in China, as the online learning partner of the University of Liverpool – a leading UK university and in the top 1% of universities worldwide. Established in 1881, the University of Liverpool has an international reputation for excellence in research and teaching. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·        Achieve and exceed enrolment goals and other enrolment metrics;

·        Contribute to the growth of the business and to new student enrollments by assessing potential applicants and determine if they are qualified to apply and enroll in various academic programs;

·        Use a consultative sales approach to guide and support prospective students through the enrolment process;

·        Keep accurate records and follow organizational policy to maximize business opportunities;

·        Receive and follow-up on potential students via phone, email, and direct mail student inquiries relating to obtaining advanced degrees;

·        Build rapport and provide guidance for students interested in obtaining a degree or certificate program based on prospective student desired goals or career interest;

·        Provide a positive and superior student experience;

·        Consistently seek opportunity to drive student growth by referrals;

·        Maintain a high level knowledge of current products, processes, policies and industry;

·        Demonstrate expertise in the various steps of the enrollment process;

·        Understand and communicate the value propositions of our brands (and those of our competitors) in order to be able to provide an excellent student experience by offering the right program and start date;

·        Ensure readiness and availability to make and receive correspondence and communication throughout the entire enrolment process;

·        Create consistent and observable documentation in a regulated environment and throughout the student cycle;

·        Demonstrate strong team relationships by working collaboratively with direct team and other departments;

·        Counsel students to deal with their concerns;

·        Actively participate in continuous training and special projects;

·        Perform other duties as assigned or as required.

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KNOWLEDGE, SKILLS AND ABILITIES:

·        Ability to sell high value, consumer services or products

·        Proficient in writing and speaking English

·        Working knowledge of Microsoft Office (Word, Excel, Power Point)

·        Must possess confident telephone presence

·        Must possess excellent verbal, written and interpersonal communication skills

·        Must be self-motivated and able to work effectively in a team environment

·        Proven ability to work independently and manage multiple tasks efficiently and effectively by meeting quality standards

·        Possess high level understanding of products and degree programs offered to students

·        Must possess effective time management skills, sense of urgency and ability to plan and prioritize daily activities

·        Must possess consultative skills and demonstrate ability to adapt to change in a fast-paced environment

·        Must possess ability to receive constructive feedback and demonstrate accountability

·        Must possess critical thinking, problem solving skills and good judgment

·        Maintain confidential student data in line with the Laureate Code of Conduct and Business Ethics policies

·        Your success as an Enrollment Advisor is of great importance to us: you will be offered extensive training and coaching. You will receive an attractive remuneration and rewarding bonus system.

EDUCATION and/or EXPERIENCE:

·        Mandarin and English proficiency , Cantonese speaking is a strong plus

·        A bachelor degree or above is highly preferred

If you have interested in us, please email your CV to diana.gao@  we will speak to you soon.