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Job Description
A Technical Account Manager (TAM) is responsible for interacting with our existing and new clients. The TAM will be proving support and managing the relationship between PrimeXM and the clients, focusing on advising clients regarding our offer, applying technical solutions, and seeking opportunities to develop business. The TAM will develop a strong technical understanding of PrimeXM's system and services as well as the client's setups, identifying trends and cross-selling solutions to clients. Additionally, the TAM must ensure clients are fully leveraging our system’s capability to satisfy their business requirements.
The TAM, should be a tech-savvy professional, able to explain technical details and requirements to a non-technical audience. The ideal candidate should also, be results-driven and aspire to achieve specific goals.
Ultimately, the TAM will be providing technical, product and business knowledge to support sales process and strengthen customer relationships.
Key Requirements
BSc/BEng in Computer Science, Engineering, Information Technology, Mathematics, Physics or any other relevant field.
MSc / MEng in Computer Science, Engineering, Information Technology, Mathematics, Physics or any other relevant field will be considered as an advantage.
· Fluent written and spoken English, any foreign languages are useful but not necessary.
· Must have experience or knowledge of technical background.
· Previous experience preferred but not necessary.
· Ability to grasp technical concepts quickly.
· Strong organisational skills, ability to prioritise different tasks quickly.
· Must have a keen interest in Financial Markets, any experience is an advantage.
· Must have integrity and strong communication skills.
· Customer focused, results driven and self-motivated.
· Efficiency and ability to take responsibility and get things done.
· A team player, and able to work with minimum supervision.
· Able to work under pressure and meet tight deadlines.
Please send your CV directly to Miss fz@