[杭州-滨江区]DEKRA Group(Great China)德凯中国

公司官网:ww***com[点击查看] 职能类别:客服专员/助理 Job Duties:* For management system certification business : - Work out the annual audit plan - Transfer the information of recertification project to sales 3 months before deadline and follow up the confirmation situation between sales (or customer service ) and customer. - Track and follow up the status of implementation of each audit - Develop the customer invoice for each audit. (including pre-payment and final payment). - Check and review the travel cost of each auditors. - Supervision of audit report and audit package ---- use the information from "Project Database" - Receiving and Reviewing audit documents---- check the complete ness of incoming audit documents, sign audit review for administration and submit the technical review. - Send audit package to DEKRA Certification GmbH - Follow up the certificate status - Receiving the draft certificate (English) and decision document - Develop the draft certificate in Chinese according to English one and "issue of certificate", then confirm with the customer, and last send to DCG for PDF certificate. - Confirm with the customer and feedback to DCG, ask for the final Certificate Printing - Send the certificate to customer after confirm the payment. - Enter certificate information into "Project Database" - Routinely management for audit package (Establish the trac list for the package) - Keep validity for the E-document in the server. Interface to Financial dept: - Keep statistics of audit projects, mandays, and auditors and send to Financial dept. - Support budgeting and forecasting - Confirm and check the travel cost of auditors Education and qualification required: - Year 2017 graduate - Good English skills in writing Special skills, mental/personality requirements: - Good at Microsoft Office

公司名称:DEKRA Group(Great China)德凯中国 公司类型:外资（欧美） 公司规模:1000-5000人 公司介绍:About DEKRA DEKRA has been active in the field of safety for 90 years. Founded in 1925 in Berlin as Deutscher Kraftfahrzeug-überwachungs-Verein e.V., it is today one of the world’s leading expert organizations. DEKRA SE is a subsidiary of DEKRA e.V. and manages the Group’s operating business. In 2015, DEKRA generated sales totaling approximately 2.7 billion Euros. The company currently employs more than 37,000 people in more than 50 countries on all five continents. With qualified and independent expert services, they work for safety on the road, at work and at home. These services range from vehicle inspection and expert appraisals to claims services, industrial and building inspections, safety consultancy, testing and certification of products and systems, as well as training courses and temporary work. The vision for the company’s 100th birthday in 2025 is that DEKRA will be the global partner for a safe world. Our People Values are Responsibility for safety, Customer Orientation, Entrepreneurship, Team Spirit, Integrity.