[南京]思杰系统信息技术（北京）有限公司南京分公司2018校园招聘

思杰系统公司 Citrix Systems, Inc.（纳斯达克股票代码：CTXS）于1989年创立于美国，旨在转变云计算时代人、企业和IT部门的工作与协作方式。借助其市场领先的云、协同、网络和虚拟化技术，帮助企业部署移动办公和云服务，使复杂的企业IT变得更加简单，从根本上转变企业拓展业务的模式。2014年排名全球软件企业前25强，桌面和应用虚拟化市场排名第一，公共云市场排名第一。2014年总收入达到31.4亿美金。99%的世界财富500强都在使用思杰的解决方案，将IT作为一项按需服务来交付。其解决方案在全球备受超过33万家企业及超过1亿用户的推崇。思杰已连续多年入选全球“50佳雇主”，并于2014年被Glassdoor评为“25大最具文化与价值的公司”（排名第19），于2015年被Glassdoor评为“25大工作生活最平衡公司”（排名第14），连续三年获选“年度员工选择奖”。并于2015年入选福布斯全球最佳雇主榜(IT类排名第5，与思杰同期上榜的科技类公司还包括了Apple、Twitter、 Facebook和Google等。详细信息请参见：ww***com[点击查看]

30 工程技术人员

校招网址：ww***com[点击查看]

软件工程师

Position Summary

Entry level software Engineering position that deals with the development, testing, test automation, troubleshooting and deployment of software components for existing or new products for Cloud and On-Premise. Learns and follows standard practices and procedures to achieve overall program performance, schedule and quality standards.

Primary Duties / Responsibilities

• Performs tasks involving programming/coding, troubleshooting and testing of software components
• Deploys the developed software to live cloud infrastructure used by customers
• Applies software process methodologies to complete assignments and ensure quality output
• Performs preliminary tests to verify the functionality, accuracy, and efficiency of developed or enhanced software
• Solicits input and expertise to carry out assignments correctly
• Establishes and maintains thorough and accurate documentation of all work
• Communicates technical issues within scope of assignment
• Performs maintenance functions to correct errors as necessary

Qualifications (Knowledge, Skills, Abilities

• Basic proficiency of Computer Science fundamentals (e.g. algorithms, data structures
• Basic proficiency in a programming language (e.g. C, C , Java
• Basic knowledge of scripting languages
• Understanding of basic software lifecycle process
• Knowledge of Windows and/or Unix
• Knowledge of Internet technologies (e.g. TCP/IP, HTML, XML
• Basic understanding of networking and data communications
• Good written and verbal communication skills in English

Requirements (Education, Certification, Training, Experience

• Bachelor's / Master's degree or equivalent in computer science, software engineering, or related field
• 
  

技术支持工程师

Position Summary

The Technical Support Engineer is responsible for providing technical assistance on Citrix products to customers of small to medium size, scope, and/or political complexity - via phone, email and/or remote access. The support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments. The incumbent uses fundamental technical troubleshooting skills to isolate, analyze, and provide resolution to customer issues of minimal to moderate complexity, with some general instruction and oversight from team leads and/or management. Qualifies more complex customer issues with assistance from more senior level employees or managers.

Job Description

As a junior-mid level support engineer, you will provide technical support to customers who are working to implement Citrix products like XenServer, XenDesktop, XenApp and Netscaler. Ideally the candidate should have CS or EE master degree but we also encourage people with other majors to apply if you think you have the skills needed for this role and you have real proof (e.g. research thesis, tech articles, intern/working experiences of your capabilities. We are looking for someone with very good Windows, Linux or networking skills and also eager to learn about virtualization. Working hours are generally 9AM to 6PM Monday to Friday although you will be required to participate in an on-call stand-by rotation over the weekend and night after 6-8 months.

Primary ResponsibilitiesAt least strong in one of the following technical areas and professional communication:

• Communicate with customers via telephone or email regarding technical problems identified in Citrix products, manages the customer's service request until the issue is resolved.
• Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
• Focus on detail is very important as you will be required to work on our customers production systems as part of the troubleshooting process.
• Provides technical assistance on Citrix products to customers of small to medium size, scope, and/or political complexity - via phone, email and/or remote access.
• Performs problem analysis and isolates problems of minimal to moderate complexity, with general instruction and oversight from team leads and/or management.
• Achieves and maintains targeted KPI such as number of cases closed or issues resolved, resolution time, along with other established goals.
• Publishes articles on relatively straightforward technical support issues in Citrix's online knowledgebase.
• Documents cases, recommendations, and resolutions clearly in the CRM system.

Qualifications and RequirementsEssentialAt least strong in one of the following technical areas and professional communication:

• Windows skillset - Windows server and workstation operating systems. Active directory, Group policy, CPU/Memory/Disk performance tuning and problem troubleshooting.
• Linux skillset - File systems, daemons, network configuration, Shell Script.
• Networking skillset – IP/TCP/HTTP and other most popular protocols, security, load balance, network trace analysis.
• Communication Skillset – Customer empathy and good service sense. Fluent in English, TOEIC score >800.

Desirable

• Coding experience and skills is a strong plus.
• Database.
• Virtualization products and concepts.
• Storage (SAN/NAS, Raid.
• Any industry certificates of Microsoft, Cisco, Citrix or other companies is a plus.
• 
  

 日语技术支持工程师

Position Summary

The Technical Support Engineer is responsible for providing technical assistance on Citrix products to customers of small to medium size, scope, and/or political complexity - via phone, email and/or remote access. The support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments. The incumbent uses fundamental technical troubleshooting skills to isolate, analyze, and provide resolution to customer issues of minimal to moderate complexity, with some general instruction and oversight from team leads and/or management. Qualifies more complex customer issues with assistance from more senior level employees or managers.

Job Description

As a junior-mid level support engineer, you will provide technical support to customers who are working to implement Citrix products like XenServer, XenDesktop, XenApp and Netscaler. Ideally the candidate should have CS or EE master degree but we also encourage people with other majors to apply if you think you have the skills needed for this role and you have real proof (e.g. research thesis, tech articles, intern/working experiences of your capabilities. We are looking for someone with very good Windows, Linux or networking skills and also eager to learn about virtualization. Working hours are generally 9AM to 6PM Monday to Friday although you will be required to participate in an on-call stand-by rotation over the weekend and night after 6-8 months.

Primary ResponsibilitiesAt least strong in one of the following technical areas and professional communication:

• Communicate with customers via telephone or email regarding technical problems identified in Citrix products, manages the customer's service request until the issue is resolved.
• Resolve customer technical issues through diligent research, reproduction, and troubleshooting.
• Focus on detail is very important as you will be required to work on our customers production systems as part of the troubleshooting process.
• Provides technical assistance on Citrix products to customers of small to medium size, scope, and/or political complexity - via phone, email and/or remote access.
• Performs problem analysis and isolates problems of minimal to moderate complexity, with general instruction and oversight from team leads and/or management.
• Achieves and maintains targeted KPI such as number of cases closed or issues resolved, resolution time, along with other established goals.
• Publishes articles on relatively straightforward technical support issues in Citrix's online knowledgebase.
• Documents cases, recommendations, and resolutions clearly in the CRM system.

Qualifications and RequirementsEssentialAt least strong in one of the following technical areas and professional communication:

• Strong Japanese Language Skills.
• Moderate English read/write/speaking skills.
• Windows skillset - Windows server and workstation operating systems. Active directory, Group policy, CPU/Memory/Disk performance tuning and problem troubleshooting.
• Linux skillset - File systems, daemons, network configuration, Shell Script.
• Networking skillset – IP/TCP/HTTP and other most popular protocols, security, load balance, network trace analysis.
• Communication Skillset – Customer empathy and good service sense. Fluent in English, TOEIC score >800.

Desirable

• Coding experience and skills is a strong plus.
• Database.
• Virtualization products and concepts.
• Storage (SAN/NAS, Raid.
• Any industry certificates of Microsoft, Cisco, Citrix or other companies is a plus.

空中宣讲网址

tv***net[点击查看]

空中宣讲时间

2017年9月8日19:00

附件：海报po文 1.jpg

截止时间:2017-09-26 19:30