[深圳]美世咨询（中国）有限公司

职能类别:客服专员/助理

Responsibility
-Responsible for providing day-to-day benefits administration services to corporate clients. Work independently in Flex Operations Team to handle routine activities including but not limited to: movement data clean and review, benefits enrollment, generate reporting, process billing/invoicing and handle HR inquires
-Familiarity with the basics of the market practices in Benefits, including employee medical & insurance benefits, flexible benefits plans, etc.  Act as subject expert on assigned clients and response to clients’ inquiries in accordance with the service level agreement
-Involve in documentation, formulation & optimization of workflow & process to drive the operations effectiveness
-Support Implementation team in existing clients renewal projects and new clients projects
-Coordinate and liaise with multiple parties within and across geographies in problem solving; provide support to supervisor on daily operation as/when required
Requirements
-Bachelor degree, preferably majoring in Human Resources Management, Insurance or related fields.
-Some year experience in the area of employee benefits, insurance claims/ payroll operations or insurance administration etc is a plus but not a must
-Self-motivated and able to work independently
-Ability to prioritize, meet tight deadlines, and handle multiple tasks in a demanding work environment
-Strong attention to details and accuracy
-Strong communication & customer service skills
-Strong logical thinking and data-handling capacity
-Fluent in written & spoken English
-Excellent EXCEL skills and fluent  Cantonese speaking as added advantage

公司名称:美世咨询（中国）有限公司 公司类型:外资（欧美） 公司介绍:美世是一家全球领先的咨询公司，提供咨询、外包和投资服务，拥有超过25000名全球客户。美世顾问帮助客户最大限度的提高其员工健康、福利和退休计划的绩效，并在管理成本的同时优化劳动力表现。美世还提供客户化管理、技术和总体福利外包解决方案。美世的投资服务包括全球领先的投资咨询、退休计划的设计和管理以及多管理人的投资管理。美世拥有超过17000名雇员，分布于40多个国家，形成全球网络，确保提供给客户整合的全球解决方案，满足其希望建立全球策略和程序的愿望，同时允许灵活性，以适应当地文化、法律和监管要求。我们在当地的专业人士也可以为中型企业服务并解决具体国家的问题和机遇。该公司是Marsh & McLennan Companies, Inc的全资子公司，后者已在纽约、芝加哥和伦敦的证券交易所上市，股票代码：MMC。 美世于1995年进入中国，目前在北京、上海、广州、深圳、南京、大连、香港和台湾设有8家分支机构，咨询顾问超过350人。美世的顾问具备超过10年的在华咨询经验，在中国拥有超过3,000多家大型客户。美世通过与国有、民营及上市企业广泛的合作，在业内积累了极高的声誉。 Mercer is the global leader for trusted HR and related financial advice, products and services. In our work with clients, we make a positive impact on the world every day. We do this by enhancing the financial and retirement security, health, productivity and employment relationships of the global workforce. Mercer has more than 15,000 employees serving clients in over 180 cities and 41 countries and territories worldwide. As a wholly owned subsidiary of Marsh & McLennan Companies, Inc., we can also provide access to the complementary services of our sibling companies, Marsh, Kroll, Guy Carpenter and Oliver Wyman. Please apply by confidential email to careers.sh@, attention to the Human Resources Manager with full resume.