[广州]汇丰环球客户服务（广东）有限公司

职能类别:其他

Campaign & Contact Management:

- Support the execution of marketing campaigns and building event triggers to target the right customers with right offers via right channels so as to deepen customer relationship and drive business revenue.

- Actively explore, innovate and enhance process flow of campaign management to maximize revenue, effectiveness and efficiency.

Management Information & Insights:

- Provide regular and new management information reports and dashboards to track and monitor product performance and understand customer dynamics.

- Provide insights based on research and analysis to assist business partners to optimize opportunities and minimize business risks.

Data Management:

- Design and implement data models and data solutions to enable new data sources to be effectively used for reporting and analysis.

- Lead Extract-Transform-Load (ETL) from internal and external systems to relevant datamarts to for analytical, targeting and management information purposes.

- Update and maintain data dictionary, build data management policy and framework, ensure data updates are complete, accurate and consistent.

Data Governance:

- Define business definitions and KPIs, and ensure consistent definitions are used across business functions.

- Review and update data governance policy and ensure updated policy is implemented across the region.

- Develop and update data quality dashboards and monitor data quality and assist in remediating data quality issues.

任职资格

- Degree holder with major in Computer Science, Engineering, Quantitative Analysis, Numerical Science or business-related discipline.

- For Senior Analyst, at least 2 years of working experience preferably in banking or finance or insurance industry.

- A highly numerate, analytical and logical individual who is independent, self-motivated and a team player.

- Good problem solving skills and affinity to work with business stakeholders.

- Good oral and written communication and presentation skills in English and Chinese.

- Microsoft Office skills

-Technical skills preferred.

- Programming Skills: VBA, SQL, SAS, R & R Studio, Python, C++, Jupyter Notebook

- Business Intelligence tools: Qlikview / Qliksense, Cognos, Tableau - DBMS: Teradata, MS SQL, Oracle, DB2 - Others: Database design and management, Cloud Technologies, Celebrus, user requirements gathering.

公司名称:汇丰环球客户服务（广东）有限公司 公司类型:外资（欧美） 公司介绍:About HSBC HSBC In China As one of the largest global banking and financial services organisations, HSBC Group provides a comprehensive range of financial services to around 100 million customers in the world. To cope with the Group’s strategy to drive shareholder value, the Group Service Centres in Guangdong, China are providing a full range of best-in-class professional services to four customer groups of Personal Financial Services, Commercial Banking, Global Banking and Markets, and Global Private Banking. The clientele covers HSBC entities in China Hong Kong, China Macau, Bermuda, the United States, the United Kingdom, Canada, Area Office China, Singapore, Japan and Asia Pacific region. YOUR Career Development With HSBC HSBC is an equal opportunity employer. we value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace. joining hsbc, you will have not only a stable job, but also a top international financial career development platform. YOUR Best Place To Work Various courses and training programs in leadership and management, language and communication, professional financial skills Competitive compensation and benefit schemes International financial career development platform Diversity and inclusiveness corporate culture Integrity and professionalism 汇丰在中国 汇丰集团是全球规模最大的银行及金融服务机构之一， 为全球范围内约一亿客户提供广泛的银行及金融服务。汇丰集团因应发展策略，选址中国广东，为全球汇丰客户提供全面专业的金融服务，包括个人金融服务、工商金融服务、环球银行及资本市场服务和私人银行服务。服务地区包括中国香港、中国澳门、英国、美国、加拿大、中国大陆、新加坡、日本以及亚太地区。 你在汇丰的职业发展 汇丰致力于提供平等就业机会，珍惜每个雇员的多样性、想法、观点、洞察力以及他们对工作场所创造的价值。成为汇丰的一员，你拥有的不仅是一份稳定的工作，更是一个顶尖金融领域国际化职业发展平台。 领导和管理培训，语言和专业金融技能课程 具市场竞争力的外资薪酬福利 顶尖金融领域的国际化职业平台多元化及具包容性的企业文化 正直诚信的专业态度