[大连]花旗银行招聘Operations Accounting Representative

• Primary Location: China,Liaoning,Dalian
• Education: Bachelor’s Degree
• Job Function: OPERATIONS – SERVICES
• Schedule: Full-time
• Shift: Day Job
• Employee Status: Regular
• Travel Time: No
• Job ID: 18027474

Description

Position Summary:

• Basic experience in an PO Ops role. Responsible for transactional processing for an operations unit.      

Key Roles and Responsibilities               

• Responsible for transactional PO Ops transactions coursed through P2P         
• Role may be involved in special projects to support management and site deliverables that would benefit the center in general.    

Biz Operations 

• Ensures that production is performed and executed within Service Level Agreement (SLA)to maintain customer satisfaction  Reviews queue of purchase requisitions received on a daily basis from Citi employees     
• Performs system-based processing to ensures purchase orders are issued in accordance with Citi’s Procurement policy buying requirements
• Facilitates the creation of purchase orders, entering correct financial/accounting and management information   
• Performs modification, cancelation and/or closure of purchase orders as appropriate when purchases are complete therefore deferring processing until the appropriate level of compliance or regularization is obtained    
• Ensures timely and accurate processing of Transactional Procurement requests to maintain customer satisfaction, within agreed Service Levels
• Decides on rejection of invoices for non-adherence to policies and adequate documentation, therefore deferring processing until the appropriate level of approval or proper documentation is obtained    
• Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the production process once implemented         
• Risk and Control  –  Ensures that agreed control processes and procedures are implemented to identify and mitigate risks in his/her area of responsibility          
• Participates int the COB planning and implementation for the unit for an effective back-up system w/in the group   

Others 

• Performs testing for system enhancements or resolutions to ensure that updates/changes will not disrupt the production process once implemented         
• Participates in customer calls as needed         

Interactions :              

• Regularly coordinates with other Team Members, Team Leads and Seniors, both internal and external, for production updates, service feedback and issues resolution           

Qualifications

Job Requirements / Qualitications :              

• 4 Years College  

Minimum Experience

• Less than 2 years  Preferred Experience

Education             

• College degree holder            

Knowledge             

• Experience working in cross-cultural global teams          
• Commercial experience relating to buying transactions or knowledge in procurement practices       
• Project-related experience desirable           
• Proficient in the use of office applications (MS Office, MS Word, MS Excel, MS Powerpoint)        

Skills             

• Excellent Japanese and Korea written & verbal communication skills          
• Knowledge in foreign languages is an advantage (English, etc.)         
• Effective time management, documentation and organizational skills         
• Good problem-solving skills; is able to grasp complex issues and provide solutions        
• Strong interpersonal skills; strong stakeholder management skill         
• Able to rapidly learn technical and business techniques and knowledge         

Competencies             

• Committed to excellence            
• Action-oriented, logical and rational           
• Analytical and organized, with attention to detail          
• Client-focused for exemplary customer service          
• Is courteous and diplomatic when communicating with Citi stakeholders         
• Flexible and team-oriented, willing to learn and share experience with other team members       
• Has a strong sense of urgency           

Working Hours             

• Willing to work on shifts (eg day shift, night shift, mid shift)          
• Willing to work long hours, holidays and/or weekends          

Licenses or Certification                

• Certified Public Accountant (preferred but not required)          

Others – Skills Required :              

• Problem Solving
• Examines ability to creatively resolve or determine appropriate solutions       
• Uses common sense and defined procedures to complete tasks in straightforward situations with supervision.    
• Uses judgment based on practice and precedence with supervision.       
• Selects appropriate alternative sources of information and utilizes them to evaluate situations, with supervision.    
• Analytical thought needed to resolve issues in a variety of complex situations, without supervision .     
• Requires use of conceptual and innovative thinking (i.e., identifying solutions).       
• Requires advanced conceptual thinking in complex and/or completely new situations.      

Area of Impact 

• Examines the breadth of impact of the job.         
• Restricted to own team or department.          
• Primarily on a Division basis.          
• Primarily on a Business Unit basis.          
• Primarily on a Citigroup basis.          

Nature of Impact 

• Examines the degree to which the job affects the business (i.e., directly talking to customers, supervising work that is sent to client, making decisions on what will be available to customers).       
• Impact is limited to self and/or project team.         
• Directly impacts the quality of services provided by self or others.        
• Impacts quality, timeliness of results, planning and revenues or budget.       
• Responsibility directly impacts the professional/technical direction and strategy.      
• Defines professional/technical direction and strategy.         

Interpersonal Skills            

• Courtesy and tact is a significant part of the job in the exchange of information within the department.    
• Developed communication skills to exchange complex information.       
• Communicates sensitive information, modifies beliefs or opinions within a Division.