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Duties and responsibilities include but are not limited to:
- Responsible for value customer service activities associated with installation, troubleshooting, maintenance etc.
- Self improvement and challenge constantly in soft skill and technical skill, actively participated in various activities to have development of competence in person.
- Making recommendations for excellent customer service.
- Developing and maintaining relationship with customers.
- Developing communication skill.
- Feedback to company about quality of products and marketing information in time.
- Comply with company rules and regulations, efforts to substantially all the services the company required performance indicators.
- Submit timely and accurately service reports, CPO, expense report and others as assigned.
- Perform other related duties and responsibilities as assigned.
- Report to superior
Perform other related duties and responsibilities as assigned
Education / 教育背景 Bachelor degree in mechanics and electronics
Other skills /其他技能
Able to travel frequently on domestic and international business trips
Comprehensive computer knowledge with hardware and software
Good command of written and spoken English
Good Initiative and communication